How to Undelete Deleted Reply on New Connect

[Kumaarsantosh]

Hello Fellow LGs,

The New Connect is transitioning well and our feedback on New Connect is taken into consideration in a positive and progressive way. We are heard by the Googlers and the Local Guides team. The actions are been taken as appropriate after proper due diligence on our feedback.

One of such examples is, during December 2024, we discussed about this Some Comments and Notifications are disappeared on Connect. Along with the feedback we provided a couple of our CMs have taken this up with the suggested solution.

@Kumaarsantosh

I concur with @ErmesT that the delete button is prone to accidental clicks not only on mobile but also on the desktop/laptop. The moment three dots is clicked to expand the options below comment, the ‘Delete’ icon appears and accidently that might be getting clicked. I have raised this too through the feedback form for Desktop/Laptop.

Now, it has been taken care by introducing the feature to undelete deleted reply. If the reply is deleted accidently or intentionally, there is an option to undelete deleted reply. This option is enabled when the reply is deleted by the author. The option to undelete the deleted reply is available as undo symbol at the same position below the reply replacing the delete symbol.

In Photo 1, the screenshot is taken after deleting the reply. To undelete the deleted reply option is circled in red colour.

In Photo 2, the screenshot is taken after undeleting the deleted reply and now again delete option is enabled which is highlighted in yellow colour.

Hope you find this post useful.

Keep building a well-informed community stronger together.

Stay Happy, Stay Healthy!

JAI HO!!!

[SarathUpendran]

@Kumaarsantosh it’s a helpful post

[Kumaarsantosh]

Thanks for resonating @SarathUpendran.

[Rahul001]

Thank you for your informative post @Kumaarsantosh !

[PrasadVR]

@Kumaarsantosh

Some Comments and Notifications are disappeared on Connect

Thanks for sharing the helpful tip @Kumaarsantosh

[TusharSuradkar]

This is an impressive development @Kumaarsantosh
Thanks for updating this rescue tip

[tony_b]

Very good @Kumaarsantosh
I don’t think I’ve had this issue, but it will be helpful if this ever happens.

[Kumaarsantosh]

Thank you @Rahul001.

[Kumaarsantosh]

Thanks @PrasadVR for your kind words.

[Kumaarsantosh]

Thank you @TusharSuradkar for your resonance on the subject. It all started with our conversation here.

Thank you for liking this update.

[Kumaarsantosh]

@tony_b

it will be helpful if this ever happens.

That’s true @tony_b. Thanks for your kind words.

[TusharSuradkar]

Ah…! yes. I remember now @Kumaarsantosh
It was a serious issue.
I greatly appreciate that you followed up on that and came up with a perfect solution

[TravellerG]

Hello, my dear friend @Kumaarsantosh
I have narrowly escaped many times and the ‘Undo’ button is a permanent resolution…
Thanks for pointing this…
Very clearly written…
Regards, dear friend

[Kumaarsantosh]

Thank you dear friend @TravellerG for your complimentary words.

@TravellerG

I have narrowly escaped many times and the ‘Undo’ button is a permanent resolution…

Yes.that’s very true.

[ErmesT]

Great and useful Topic, @Kumaarsantosh . I’m happy that the team took care of my report very quickly.
I hope one day that will find a better position also for the “solution” post, considering that a lot of wrong solutions are actually too easily given, and we have to fix them all the time.
On mobile it’s very possible to unintentionally press the wrong command, especially if, like me, you have fat fingers

[Gouri.PS]

This post is really informative , thankyou for your sharing with us @Kumaarsantosh

[Kumaarsantosh]

Yes @ErmesT, indeed it’s an useful topic and meaningful for all of us. Thanks for taking this up.
We are thankful that our voice is heard at all levels for the continual improvements in the system.

@ErmesT

I hope one day that will find a better position also for the “solution” post, considering that a lot of wrong solutions are actually too easily given, and we have to fix them all the time.
On mobile it’s very possible to unintentionally press the wrong command, especially if, like me, you have fat fingers

Yes and sometimes unintentionally thinking about like command, Solution command is being pressed.

I am sure with the feedback we all have provided along with CMs inputs, the team will take care of this aspect in their future improvements deployment.

[Kumaarsantosh]

Thanks a lot @Gouri.PS for your appreciative words.

[NareshDarji]

Thank you for sharing this informative post with our community @Kumaarsantosh

[Kumaarsantosh]

Thank you @NareshDarji for acknowledging the effort.