05-25-2018 03:02 AM
Hi @RobAo
this is a known issue, and the team is working on it.
Here is the official communication, in which I am merging also your post.
Congratulations for your L8 (mmm, maybe I already congratulate you, but, two is better than one). Hope to see you soon again
Ermes
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05-25-2018 06:37 AM
Can anyone help me? A couple weeks ago I m level 7 but here is still 6 ?¿?¿
05-25-2018 06:38 AM
Hi @ManuAlberDeLaRica this is a known issue affecting a number of people (including me). It is being investigated.
Regards Paul
05-25-2018 08:09 AM
Hi there is a known issue with levels syncing from Maps for some Local Guides. The team are investigating the issue and it should be resolved soon. Don't worry that your level hasn't updated here in Connect, it is the one in Maps that is the true indicator.
You can read this post for more information https://www.localguidesconnect.com/t5/General-Discussion/Known-Issue-Google-Maps-level-not-in-sync-w... I will move this post there to keep the thread clean.
Regards Paul
05-25-2018 08:10 AM
Hi @SheetalV there is a known issue with levels syncing from Maps for some Local Guides. The team are investigating the issue and it should be resolved soon. Don't worry that your level hasn't updated here in Connect, it is the one in Maps that is the true indicator.
You can read this post for more information https://www.localguidesconnect.com/t5/General-Discussion/Known-Issue-Google-Maps-level-not-in-sync-w... I will move this post there to keep the thread clean.
Regards Paul
05-25-2018 09:33 AM
I'm in level 8 by 15600 but in connect don't update and still write level7 I don't know what's wrong?
05-25-2018 09:34 AM
Hi @Aouatef,
You shouldn't worry about. The servers need time to synchronise.
Please be patient. Thanks
See you around
Jul
05-25-2018 09:37 AM - edited 05-25-2018 09:37 AM
Hi @Aouatef,
There is a delay for badges through different apps. Even in Google Maps itself points and badges are updated with a delay mostly next day. Check again tomorrow. It should show your new level.
btw- Congrats! 🙂