01-20-2019 10:44 AM
Hi Google,
My name is Akash. Alok is my good friend in India. He is a very motivated Local guide & motivates me as well. His LG account was suspended in the first week of this month Please help him out. He anxiously waiting from last 20 days. He didn't post anything regarding his account suspension on the LG platform because this is also against the LG rule. He posted on social media but still didn't get any response. Please contact him or me.I'll share all details of him so that google Socal team will look into that.
Please help him!!!!!!
01-23-2019 02:36 AM
SolutionHi @akashak,
Thank you for reaching out. As @StephenAbraham advised you, this problem can be posted on social media which is monitored and such issues can are reported.
Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!
01-20-2019 01:10 PM - edited 01-20-2019 01:17 PM
@TsekoV I guess the moderators here can help out and that's why I'm writing in. Hope you can understand the sentiments that attach to the contributors here. Any help is appreciated. Thanks in advance.
Please help!!
01-20-2019 08:55 PM
@akashak It wasn't very clear when your friend tweeted this request for help, from screenshots, it says 23 hours ago. Just also note that response over the weekend is not likely from Google. Hopefully he will get a response the next few days. In the mean time, also let him know to also write on Google LG's Facebook wall (not via a private message) here https://www.facebook.com/GoogleLocalGuides
This is the reference instructions
01-21-2019 11:47 AM
@StephenAbraham Sorry for misunderstanding. Actually, he just shared a screenshot of his content, not an actual date when he twitted. When I told him he shared his full screenshot with the timeline.
Please help him. He is very upset because being a local guide is his passion and hobby to share the picture and reviews his visited places.
Thanks & Regards,
Akash | Delhi,India Local guide
01-22-2019 01:17 PM
@StephenAbraham Can anyone help!!
01-23-2019 01:25 AM
@akashak I have suggested in my first reply to write on Local Guide's Facebook wall as well (and not private message).
There are only the procedures as documented in the link that was shared. Nothing else we can do if our account is suspended. Not much of other help anyone can extend here in Connect.
01-23-2019 02:36 AM
SolutionHi @akashak,
Thank you for reaching out. As @StephenAbraham advised you, this problem can be posted on social media which is monitored and such issues can are reported.
Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!
01-23-2019 01:15 PM
@TsekoV Thanks!!
Okay, I let him know. But It's been 20 days I guess.No luck !!
01-23-2019 03:01 PM
@akashak Your friend's tweets are private which means they are not seen by people who do not follow them; which includes the Local Guides' Twitter account. As suggested below, leaving a comment on Facebook is the second best way to have a member of the team reach out. Thank you.