Local Guides share photos, reviews, and info that helps millions of people around the world. To make sure that people can find what they’re looking for on Google Maps, we often check that everyone’s contributions are helpful, accurate, and appropriate.
Sometimes, if we notice a Local Guide who seems to have violated our policies, we might remove that person from the program. If you don’t see a Local Guides badge on your profile and can’t log in to post here on Connect, that’s likely what happened.
Think you’ve been removed? You might have violated one of these policies:
Google Maps policies on reviews, photos, and videos (for example, by posting duplicate reviews or photos, contributing offensive content, or uploading spam)
Google Maps mapping guidelines (for example, by adding fake locations to the map, changing the name of a business to an incorrect one, or adding unnecessary keywords in any field)
The vast majority of Local Guides contributions are totally within the rules. If you're unsure of about whether something is allowed, be sure to check beforehand. However, you should be aware that any account can be banned for violating any of these policies, whether the Local Guide was aware of the policy or not. Also, our policies change from time to time, so it’s important to stay up-to-date with the rules.
Usually, we can’t let you know if you’ve violated a policy before you’re banned, though we’ll try our best to get in touch if you’re a very active contributor on Connect. If you’ve already been banned, in most cases we can’t provide details about why you were removed from the program.
If you think you may have been wrongfully removed from the program and your account hasn’t been reinstated for more than 10 days, don’t create a new account to post on Connect (since that’s against our program rules, too). Mention @localguides on Twitter or write on our Facebook wall letting us know you've been banned and we will follow up with you over private message.
We appreciate your understanding, and for helping everyone navigate the world on Google Maps.
Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. Thank you.