Take Control of Your Interactions: How to Ignore or Mute Users on Connect

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AI-generated banner showing a clean privacy settings interface with security icons, highlighting how to take control of your interactions on Connect.
AI-generated banner showing a clean privacy settings interface with security icons, highlighting how to take control of your interactions on Connect.1071×600 69.6 KB

Sometimes, to maintain a positive experience in the community, you might want to limit interactions with specific accounts. Local Guides Connect provides two distinct ways to do this: Ignoring and Muting.

Here is a quick guide on how to manage these settings based on your preferences.

Understanding the Difference

Feature What it does
Ignored The “Total Silence” option. It suppresses everything—posts, messages, notifications, and chat direct messages from that user. You won’t see them at all.
Muted A lighter touch. This suppresses notifications and direct messages, but doesn’t necessarily hide their public posts from your feed.

How to Manage These Settings

To access these controls, follow the steps as follows:

  1. Click your Profile Photo > Preferences.
  2. Select the Users tab (as shown in the screenshot).

1. Adding a User to the “Ignored” List

  • Under the Ignored section, click the + Add… button.

  • Type in the username of the person you wish to ignore.

  • Duration: Please note that all ignores are automatically removed after the ignore duration expires. You can choose how long you’d like the filter to stay active:

    • Short-term: Later Today, Tomorrow, Later This Week, Next Monday.
    • Mid-term: Two Weeks, Next Month, Two Months, Three Months.
    • Long-term: Four Months, Six Months, One Year, or *Forever

  • Once added, their presence is effectively filtered out of your Connect experience.

2. Muting a User

  • Scroll to the Muted section.
  • Use the Select… box to find the user.
  • Click the + icon to add them. This is perfect for stopping unwanted pings while still being able to see community discussions.

Managing Your Messages

In this same menu, you can also control who is allowed to reach out to you privately:

  • Allow all: Check the box “Allow other users to send me personal messages.”
  • Restrict: Check “Only allow specific users…” if you want to create a “white list” of trusted friends.

Thank you for helping keep our community a safe and friendly space for everyone!

A special thank you to @NareshDarji for introducing us to these hidden features of Connect! Your insights help us all navigate the platform more effectively.

Community Guidelines Series

To learn more about keeping our community healthy and vibrant, check out the full series here:

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Thank you, @KetanChhaniyara, for taking the time to create this helpful guide for our community. It’s very useful and easy to understand.
Let’s continue working together to guide and support the community in an even better way. :raising_hands:

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This is a very practical guide @KetanChhaniyara!

The way you explained “Ignore” vs “Mute” makes it easy to understand when to use each option. Definitely useful for maintaining a positive experience on Connect.

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Thank you for sharing @KetanChhaniyara

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Thanks for sharing this helpful tip @KetanChhaniyara!

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Informative post @KetanChhaniyara . Really, this option is very useful for us in order to ignore the activities from unknown accounts whom we think that if they are not relevant accounts :+1:

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Very useful feature :+1: Thank you for sharing @KetanChhaniyara
I wasn’t aware of this feature.

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Very useful and clearly explained @KetanChhaniyara :+1:

Knowing the difference between ignoring and muting really helps in keeping our Connect experience positive. Thanks for sharing.

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@KetanChhaniyara.
Interesting…hmm…let me sort out my big list now, ignored and muted. :grinning_face:
Thanks for sharing; it’s important if you’re getting disturbed.
Cheers!

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Great Work @KetanChhaniyara and @NareshDarji . The information you’ve shared is extremely important and truly valuable. Keep the good work

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Indtil a few weeks back the ignore feature was not hiding topics, so we needed to open the topics just to see a message that this topic was hidden. Fortunately, this is now fixed so topics from your ignored LGs are not longer showing up in your feeds.

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Muting and Ignoring feature of Connect is a very useful yet often lesser known ones on connect. Thank you for sharing the step by step guide and the difference between these features @KetanChhaniyara and @NareshDarji bhai

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Yes
I had the same observation as @MortenCopenhagen

But since he says it is fixed, I am going to try this feature again :+1:

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Angie told me this because I reported the issue. I have not had the opportunity to rest this yet. Please do.

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Oh, thanks for reporting @MortenCopenhagen :+1:

I too wanted to, but I was unsure about my own steps. I thought I was missing some steps :+1:

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Thanks for this information @KetanChhaniyara
I will certainly test it sometime.

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Very helpful tip, dear friend @KetanChhaniyara
Thanks for sharing these…
Best wishes,
:handshake::sparkling_heart::+1:

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Thank you, @KetanChhaniyara, for sharing such clear and easy-to-follow instructions on how to ignore or mute users on Connect. This is an excellent guide for the community.

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Thank you for the detailed steps. I checked the same as you described. Also good to see such powerful features on Connect. Thoughtfully made. Thanks @KetanChhaniyara