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Level 7

generative AI search option not available

The generative AI search option is not available after receiving invitation email to try it. I currently have version 11.124.0102 loaded on my Android phone. Any suggestions?

4 comments
Connect Moderator

Re: generative AI search option not available

Hi @RManuel 

The feature works on app version 11.113 and up; not available on desktop, so it should work for you, if you are using the same account that received the invitation.

As the feature is not available in my country I can't share a direct experience. For this reason I am tagging a Google Moderator, @DeniGu , for more tips 

Level 7

Re: generative AI search option not available

I for sure would check for updates of the app, but I hope others can be of more help than me. I suppose you'll get an update of the app after accepting the invitation?

If you want to help me in making Google services more accessible and more inclusive, you can also contribute to #GoogleCrowdsource https://crowdsource.google.com

Thanks in advance for your help.
Google Moderator

Re: generative AI search option not available

Hi @RManuel,

 

As @ErmesT and @KattyGeltmeyer suggested, please check if a newer version of Google Maps is available to you. Also, make sure that you're using the app with the same account that received the email invitation. 

 

If these steps don't help, please let me know.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Level 7

Re: generative AI search option not available

@RManuel : Another thought: are you using the beta-version of the maps app? @DeniGu: no idea if this can be of any importance / influence in this case of generative ai?

If you want to help me in making Google services more accessible and more inclusive, you can also contribute to #GoogleCrowdsource https://crowdsource.google.com

Thanks in advance for your help.