G€t Paid for Our Contribution$? What could happen if that were the case?

Local Guides is a global community of explorers who write reviews, share photos, answer questions, add or edit places, and check facts on Google Maps” (from: Overview)

We are volunteers, and choosing to participate in the program does not change our possibility of using Google Maps.

However, more and more often I read posts in which some Local Guides write suggesting that Local Guides be paid, that is, they receive an economic reward for their contributions in Google Maps. Personally I am against it, and I believe that the goodness of our content is linked to the fact that, since we are not paid, we are free to share real information.

But for a moment I tried to imagine a version of Google Maps in which our contributions were financially rewarded by Google Maps.

The meaning of Being Paid

According to Wikipedia, “A payment is the voluntary tender of money or its equivalent or of things of value by one party (such as a person or company) to another in exchange for goods, or services provided by them, or to fulfill a legal obligation. The party making a payment is commonly called the payer, while the payee is the party receiving the payment”. In this case, talking about contributing to Maps, I think we can say that we are providing a service.

A service that will consequently have to be defined within a contract, or an agreement between Each contract serves to define the terms of the service, those that must be fulfilled in order for the service to be defined as performed, and also the rules of the service itself. I tried to imagine that the terms and rules were the ones defined in:

The terms and rules serve to define what the payer expects, and what is defined as non-payable.

How much should we get paid?

What economic value do you think our contributions should have?

How should they be calculated?

I’ve read many assumptions in Connect in the past:

  • Based on our level of Local Guide.
  • Based on our points.
  • Based on the number of views of our contributions.
  • Based on the numbers of positive vote (likes) received

I find the first two proposals very bad, as they encourage contributors to add a large number of contents, often of poor quality, and the final result would be a deterioration in the quality of Google Maps contents.

I already like the proposal based on the number of views/likes more, because one of the factors that increases views is the quality of the content.

If I had to choose a calculation method I would like it to be more elaborate: the quantity of contributions multiplied by a quality index calculated from the relationship between views, likes and contributions.

However, I must also say that this method also has its limits, because those who live in a big city would have an advantage (more possibilities to contribute, more views, more likes) than those who live in a small country village.

How much do you think we should be paid?

The implications of getting paid

Getting paid to do something is different than doing it as a volunteer, and I think doing it for a reward would make me feel less free. However, there are other implications as well

The first implication of having a contract and being paid for it is that the contract must be respected, in the first place, by the service provider: the Local Guide.

This obviously raises a question: what happens if the Local Guide provides content that does not comply with the requirements?

We know the current implications: depending on the violations, the contents can be removed and, in some cases, even the Local Guide can be removed from the program.

But let’s try to imagine what the violation would entail if there were a contract that provides for a payment for a service? The risk could be that of being sued by Google for non-compliance with the contract and for having, with our contributions, damaged the image of the customer (Google).

The second implication in my opinion would be “the end of a free App”. We currently have a free and ad-free App that is constantly updated thanks to the contributions of Local Guides like us. In the past, before Google Maps, I paid €100 each year for two updates, one every 6 months, of my navigation system. If Google were to pay 150 million contributors based on their contributions, a free app would no longer be viable. I see three options:

  • A free App with advertising
  • An annual subscription
  • A pay as you go subscription

In your opinion, which of the three solutions would be preferable? Or do you have another one?

Share your opinion

Of course that’s just my opinion, and at Connect over six years I’ve heard a lot of other opinions.

This is obviously a fictional post, the rules themselves prevent this from happening. However, after reading this post, I would also like to know your opinion, and read an answer to the questions written in the post.

I want to close with a post from an old friend, @davidhyno , a passionate Local Guide who, in 2017, wanted to share his point of view with us with:Local Guides makes we rich?.

His post helped me reflect and grow as a Local Guide, so today I want to thank him

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Hola @ErmesT que gran publicación. Más clara es imposible y muestra magníficamente es espíritu de la Comunidad.

Leyendo tu posteo, aparte de que, comparto totalmente tus pensamientos, creo que perder la libertad de ser libres, (no es un juego de palabras), significa someterse a ataduras "que nos harían perder el punto de enfoque solidario y contribuyente. El objetivo de esta Comunidad es ayudar, (con aciertos y a veces, también algún error involuntario) contruibuir, opinar siempre de forma sincera y objetiva. El recibir una remuneración también nos haría, lastimosamente, subjetivos, ya que cada acción estaría dejaría de ser espontánea y pasaría a ser calculada, mercantilizada.

Creo que la palabra VOLUNTARIADO, todavía, no tiene ni la concepción ni la aceptación que le corresponde realmente.

Que equivocados los que piensan en que está haciendo “UNA ACCION SOLIDARIA NO REMUNERADA”, frase que escuchamos bastante seguido en la prensa, los noticieros…

Una acción solidaria, es eso, una acción solidaria, punto.

Lo lamentable es que millones de millones hacen algo, esperando ser pagos por ello y obtener alguna ventaja económica.

Saludos desde Uruguay :uruguay: :uruguay: :uruguay:

P.D. dejaría esta frase como muletilla de LG o LGC.

SI no quieres hacer algo por los demás, no lo hagas, es mucho más digno que hacer algo por interés económico#

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@ErmesT I completely agree with you. Those who thinks about ‘paid’, need not contribute in Google maps.

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Hola Carlos, @CAAG1959

You know already very well what you mean, and I fully agree with you.

However I would like to invite the ones who think that we should be paid to think about the meaning of what they are asking, and the implications of what they ask for.

Most of the people who ask for being paid is contributing in a very bad way, so my question is: are you sure that you would like to have an agreement about that? Do you really know what it means?

I would like them to think :thinking: , and possible to understand

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Hi @ErmesT you touched on a great topic. lately there are people who have opened many threads about this. There are people who don’t know that this is a volunteer community. money is not everything in life. can helping a person be measured in money? never. actually I imagine that commenting on maps is something for money And I would never comment. Because the income to be earned from there would bother me. Think of the businesses that buy comments. When I look at the comments, if the place has received comments with fake accounts, I never go. Because the quality is declining for me. I never want to see the article why money is not paid in this forum.

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Hi @ErmesT

I cannot say more after reading your post than

“”*Your post is in my bookmarks right now, just ready for everyone that ask for prizes and money. So my next reply will be : "welcome to Connect, please read this post by @ErmesT *

A clear explanation of how we feel for being Local Guides, part of this wonderful community, and proud to help, improving the informations in Maps.“”

Maybe you remember above quote, which you wrote in Comment of this post of @davidhyno , but it was so perfect that I couldn’t stop myself to copy and paste here :smile: and I will share this post to everyone who will ask benifits being local guides.

Simply perfect post :ok_hand:

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I agree with you, and specially this:

Most of the people who ask for being paid is contributing in a very bad way

There’s a group on Facebook and I see this every day. Even though I’ve tried to tell them and encourage them about this forum… Anyway.

I have a close example and is this, I’m a scouts leader, and we do this voluntarily. If we started to get paid, this will be much different. Of course at first everyone will be much better because it becomes a job. But eventually things can get tricky.

I’m not 100% against the idea of getting paid but not by using Google maps. If you want to create “influencers” in other platforms to promote this, great. But no within google maps. Let’s enjoy one of the few free apps that do not have ads.

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Comparto totalmente lo indicado por ti @ErmesT , yo también estoy totalmente en contra de que lo que realizamos en Google Maps sea rentado, ya tuvimos experiencias no rentadas pero que se usaban de la misma manera con los me gusta en Connect, y lo único que incentivaba es el contenido de baja calidad.

Creo que el echo de que nuestra actividad sea amateurs en Google Maps hace que podamos ser mas libres en nuestras opiniones y sugerencias, por supuesto siempre dentro del respeto y las buenas costumbres de convivencia.

Pero no hay dudas de que cuando profesionalizamos la actividad nuestra perspectiva cambia nuestra manera de decir las cosas. Sino veamos los medios de opinion, hoy son muy pocos los medios de comunicación masivos que sean o que tengan opiniones sin editorial del medio que los contiene. Es muy difícil para un opinado o editorial que exprese algo sin que el dueño del medio no lo avale o soporte. Por esos ser un Local Guides y opinar en Google Maps es diferente.

No discuto que en ocasiones desearías que te brinden un apoyo a tu desempeño y actividad que realizas tanto en Connect como en Google Maps, pero de nuevo eso solo tiene que ser en un aliento a tu esfuerzo, o en un comentario de apoyo por tus contribuciones Y NO en monetario (dinero) o especias (regalos especiales), es verdad que también Alphabet lucra con los aportes que nosotros realizamos en Google Maps, pero desde mi punto de vista es un ganar/ganar para un usuario como yo de Google Maps, ya que el poder de información que me da cuando yo realizo viajes es incalculable. Por todo eso creo que tiene que seguir siendo no rentado, un servicio amateurs.

Gran post Ermes, gracias por compartir.

Saludos Farid.

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@FaridTDF que buena respuesta. Compartida por supuesto totalmente y déjame decirte algo, la palabra Amateurismo, quedó allá en el tiempo, por suerte hay muchas excepciones, pero creo que somos la última generación que la tiene clara.

Saludos desde Uruguay. :uruguay: :uruguay: :uruguay:

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@ErmesT diste en el clavo “saber lo que significa y que implica ser remunerados” ese es el asunto.

Saludos desde Uruguay :uruguay: :uruguay: :uruguay:

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@TeffiG es imposible ser libre de opinar si estás supeditado a que que te paguen por ello. Como dices, no es justo y perdería su esencia, que nuestras colaboraciones fueran remuneradas, cuando la aplicación es totalmente gratuita para todos los que la usan y necesitan.

Saludos cordiales.

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Hello my very dear friend, @ErmesT ,

I wish you a great & very meaningful 2023.

You have created a great article & analysed it in a very deep way.

Our @AmbrishVarshney always says

"LGs are not paid because they are worthless, it is because LGs are PRICELESS! - very true.

Then let me be more specific:
You asked:

"…How much should we get paid?

What economic value do you think our contributions should have?

How should they be calculated?..

… How much do you think we should be paid?.."

My Answer:

I don’t even want to think about points which are not even logical to me; as you rightly mentioned, “Paid Google Maps Reviews” are UNETHICAL… there ends my answer.

Next…

“…In your opinion, which of the three solutions would be preferable? Or do you have another one?..”

My answer:

Very clear - ‘an Honest & Truly FREE App’.

(I fully agree that today Google Maps have a certain level of spam, but I am sure over a period of time this % will be negligible).

You wrote:

“…However, after reading this post, I would also like to know your opinion, and read an answer to the questions written in the post…”

I hope, I have done full justice to your great article & answered all your questions.

PS:

  1. I have read the post by our friend @davidhyno - thanks dear friend - you have written great points in 2017.
  2. As mentioned by fellow LG @TeffiG , increasing “Compliments” to performing LGs can motivate them to do more - this is for sure.

Warm regards to all the readers.

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@TravellerG complementarse excelentemente todo lo expresado por @ErmesT con una palabra ÉTICA.

Saludos desde Uruguay :uruguay: :uruguay: :uruguay:

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@Gezendunyali así es como tú y los demás LG’s lo dicen. También agrego, que por suerte somos algo ilusos e idealistas, también un poco utópicos, que hacemos nuestros aportes libres, sinceros y leales para con los demás y nosotros mismos.

Saludos desde Uruguay :uruguay: :uruguay: :uruguay:

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Thank you for your kind words, carlos. We are here with the best feelings that brought us together. @CAAG1959

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Hi @ErmesT

Thanks for posting your thoughts and questions related to paying Local Guides.

In my opinion, you held back a bit too much about the potential problems related to paid and fake reviews vs. authentic and trustworthy reviews.

I fear that the huge problem with shady businesses offering to write and post fake reviews on Google Maps will take off and become much worse with a lot more fake contributions on Google Maps.

I used 15 minutes to research the fake review industry to create the 4 screenshots included below. This is just to prove the existence of the fake review industry and some of their thinking.

First I searched for Buy reviews on Facebook. And this advertisement/post showed up:

You can see the prices for fake reviews. The so-called SEO-expert wrote:

I will try to make it look as natural as possible, these are not fake reviews in broken English like in other gigs! He also added:

100% Satisfaction Guaranteed

Manual and Non Drop

Express Delivery

High Quality

Money Back Guarantee

Non-Drop means that he believes he can guarantee that the review spam filter (bothering many Local Guides these days) will not remove his fake reviews. Don’t take his word for it!

The second example is from Fiverr.com. There is no end to the number of low-cost consultants offering to make fake reviews and they also will help business owners get rid of annoying negative reviews.

Then I did a Google search for fake negative reviews. Google suggested I visited this site dedicated to servicing unhappy business owners on Google Maps:

This demonstrated that not only can you buy positive reviews to boost your own business, but you can also order negative reviews to be placed on your competitors’ Maps listings!

If such businesses were legit, they would not need to include statements like the following:

Are you afraid to buy our reviews service will be removed? Don’t Worry, We are not like the rest of the fake reviews providers. We provide 100% Legit Reviews Service.

There are even sites reviewing the fake review industry as seen below.

Or maybe that is just a marketing stunt to make the fake review industry look legit?

This is what we as local guides are up against. Some business owners must be willing to pay to get fake reviews positive posted and negative reviews posted on their competitors’ listings. This also explains why the spam filter needs to be very aggressive.

My fear is that we will see a lot more fake contributions if money gets involved.

All the best

Morten

PS: If you don’t believe me, just start searching for Facebook groups for business owners and buy reviews.

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I want to pretend like I am paying full attention. You know how a student is in class admiring the teacher’s shirt, but the teacher is there thinking the student is fascinated by the topic…

That is how I am admiring each of the pictures in this post! Thinking;

  • “how long did he take to collect them?”
  • How did he design such stunning covers?
  • Okay, let me go through them and see the currencies I am familiar with

and so many other questions going through my mind. Once I see a title saying; “Local Guides should be paid”, I skip the post altogether. I took time in reading this because it has come from you.

I like your point that says; “getting paid will stifle freedom and desire to share real content”, “how will these remunerations be calculated?” and “will Google Maps still be free?”

I do not pay attention to these things, what I know for sure is; “being a Local Guide is an expensive sport!” and as I have heard from those vying to be paid; Google Maps makes a lot of money from our contributions, if you check on Maps, you will see those making use of this data that we willfully share, that is why the proponents for this ‘getting paid’ wants a piece of the cake.

Also, Google is one of the richest companies in the world today :blush: so if they ask for a remuneration, I guess they are justified, sometimes you just want to tease your very rich uncle.

If the day comes when this happens, of course, there will be stringent measures in selecting Local Guides and the clause that addresses that portion will be redacted.

Just like I mentioned in my introduction for this month, I do it because it’s like ‘keeping a real life diary’, long after I am gone, my contributions detailing the places I have been will be there.

All the best on this thread @ErmesT

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https://www.localguidesconnect.com/t5/Idea-Exchange/Buy-reviews/idi-p/3540776

dear @MortenCopenhagen , here i shared a few examples of commenting sites in turkey. So many countrys are in the situation. Unfortunately, reliability is decreasing due to such sites. Google moderators should take action as soon as possible. My biggest recommendation is to sort the comments by level. Unfortunately, some people does not know that money is not everything in life.

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Thanks for sharing your feedback, @Gezendunyali

One of the most interesting thing that I have found in many messages from Local guides that are supporting the theory of getting paid is “If I was paid I could create better content”.

Normally I go to see the profiles of those who suggest this, and in most cases what I find is bad: selfies, duplicate and/or irrelevant photos, single word reviews, photos and texts downloaded from the web. So the first question I have to ask is: “Do you mean that you contribute in this way because you are not paid?”.
What I mean is that if I were looking for a job I would do everything possible to show the best of me, as if to demonstrate that it would be good to pay me. I would not show the worst of me. I don’t want to share posts and profiles of others here, but I must say that often viewing the profile of someone who expects to be paid is very disappointing

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@Gezendunyali

Thanks for sharing the link. I doubt many Local Guides are aware of this shady business.

Cheers

Morten

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