Reply button on Goolge Maps Review

[ZekariasT]

I couldnt find a reply button on google maps review. 

[MashaPS · Accepted solution]

Hi @ZekariasT,

Thanks for reaching out.

Please be informed that only the owner of the business or the listing is able to reply the reviews contributed on Google Maps.

More about this you can read in the Read and reply to reviews.

Thank you!

[ZekariasT]

Thanks @MashaPS! good to know that, but that means you cant reply back to the owner's reply.

[MashaPS]

You are welcome @ZekariasT. 

Please note, that replying back to the owners comments is not an available feature.

Have a nice day!

[deepakjhic]

Hi @ZekariasT,

You can share your idea in Idea section, so that team can find and think about it. 

[PaulPavlinovich]

Hi @ZekariasT if you need to have a conversation with an owner, it is probably best that you do that directly rather than publicly. Give them a call, email or visit them again if you're comfortable doing that.

Paul

[ZekariasT]

@deepakjhic  Thank you! I found out that it has been mentioned on the idea suggestion section. 

[ZekariasT]

@PaulPavlinovich Thank you! that is an option. The owner has asked me to clarify something on the review; the property is big, and I dont know if using publicly available address will redirect my clarification to the appropriate person. But, there might be cases Google map reviewers might find it hard to find address of property to reply back for a review.