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Level 8

How to correct blue line on Google Maps

Just added a blue line on Google Maps using Street View.

Despite the fact that everything was ok on Street View, the result on Google Maps is not correct.

Just take a look to the attached screenshots.

 street view definitionstreet view definition

the path marked with red arrow is a pedestrian walkway.

I took the 360 photos on the road that is accessible by car (green arrow)

street view definitionstreet view definition

 

the blue line appeared on the pedestrian walkable path (red arrow) instead of the car accessible road (green arrow) as I intended. The blue line marked with green arrow is not functional (doesn't show the 360 photos). 

 

Google Maps resultGoogle Maps result

This is a Maps Human Moderator error or an Maps AI Moderator error?

Is there a way to correct this? (tried to publish it again with Street View, but nothing change)

 

Thanks,

1 comment
Connect Moderator

Re: How to correct blue line on Google Maps

Thanks for sharing your issue, @RaduD 

Looks like you wanted to cover the area that, being closed by a bar, wasn't covered by google Maps.

This is in fact very clear, when you go to check one of the photos in there.

I have a question for you: I see that also the part of the road on your "green arrow" is covered by 360 photos taken by you. Are the photos duplicate of the ones erroneously located on the red arrow, or another set?

 

 

ermest_0-1606127362551.png

 

 

In any case, my tip is to visit the new Street View trusted Help Center, which is focused on street-level collects, so you will probably find a good support in there