05-18-2018 08:41 AM
Hello all,
If you are still experiencing the sync issue, please share an approximate of how many days you've waited and try the instructions below. Thank you.
Please force a log-out on your devices by clicking on the Log Out button in the UI, clear browser cookies/cache, and Log back in. From there please advise if your Local Guides Level is synced with Google Maps or not.
05-18-2018 02:14 PM
How's it @Sospechoso_? I've been waiting for over 2 weeks now and it hasn't changed yet. Maybe some CM can assist us? @NunungAfuah or @iyudhi? Or Googlers @ErmesT? Thanks
05-18-2018 03:26 PM - edited 05-18-2018 04:03 PM
Please force a log-out on your devices by clicking on the Log Out button in the UI, clear browser cookies/cache, and Log back in. From there please advise if your Local Guides Level is not synced with Google Maps.
Ermes
Explore Accessible Life in Google Earth - The program is now Public for Everyone to contribute
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05-18-2018 04:26 PM
Hi, still with the wrong Level 6 here, and in my App Maps 7
05-18-2018 04:28 PM
I do it, but still wrong. maybe in some weeks Google can make the correction on the bugs
05-18-2018 04:34 PM
Hi @Sospechoso_
do you confirm that you followed exactly the steps that I wrote to you?
@ErmesT wrote:
Please force a log-out on your devices by clicking on the Log Out button in the UI, clear browser cookies/cache, and Log back in. From there please advise if your Local Guides Level is not synced with Google Maps.
Ermes
Explore Accessible Life in Google Earth - The program is now Public for Everyone to contribute
Read before posting: Need Help? - Help Us to Help You | A Reflection on "Original Content" - What if this Photo ... is Yours?
Join Us: #LocalGuidesCleanTheWorld | Waste Report #onGoogleMaps
Love the Planet: A Rose for the Planet | Accessible Life at Connect Live 2019
Helping People: Maps of earthquake in Italy | Mapping in Emergency area
05-18-2018 05:20 PM
Just did as per your instructions @ErmesT. Still 7 here instead of 8. Did 8 on GMaps since end of April, please assist. Thanks
05-18-2018 05:23 PM
Thank you @Sandra1961 and @Sospechoso_
Your feedback helps.
Let me escalate this post to the Googler
Ermes
Explore Accessible Life in Google Earth - The program is now Public for Everyone to contribute
Read before posting: Need Help? - Help Us to Help You | A Reflection on "Original Content" - What if this Photo ... is Yours?
Join Us: #LocalGuidesCleanTheWorld | Waste Report #onGoogleMaps
Love the Planet: A Rose for the Planet | Accessible Life at Connect Live 2019
Helping People: Maps of earthquake in Italy | Mapping in Emergency area
05-18-2018 05:47 PM
Ermest
Thanks a lot, and y can see that not only two or three persons have the same detail.
Beste Regard
05-18-2018 06:19 PM
@YK1001 wrote:Hi @ehsan,
Your level is based on your Maps profile. In Connect, it will sync the level information from Maps and your status will be updated accordingly.
The sync can take up to 7 days.
7 days ?
Not on your life ! I've been level 8 for a couple of month on my GoogleMaps account...
but not here. I'm still level 7 on LG.
But I don't mind. Nothing works over here and I quit making a fuss about it a long time ago.