04-20-2019 04:56 PM
I uploaded some photos to one place on the map a year ago on my Google map. Now I've noticed that a user has erased my photos! Added his own photos! These are disappointing events.
Are all these things to get more points?
Let's not forget that our goal here is to help each other.
04-23-2019 05:05 AM
SolutionHi @ehsan,
Thanks for reaching out and sharing this information with us.
There isn't such option for someone else to delete your photos, so @ErmesT answer was correct on this.
If the photos are wrongly uploaded to another place or the place marker itself was added to a wrong location, the best thing to do is to flag the wrongly added place and photos, and suggest the changes to better reflect the reality on Google Maps. We will look into your reports to correct the information.
Please report the wrong information by sending a feedback:
- Click the Google Maps App menu ☰
- Click Send feedback => choose Wrong information
- Follow the instructions and fill in the information as detailed as possible
- Click Submit
To report the wrong marker of the location, please Report an Error on Google Maps.
04-20-2019 06:09 PM
Hi @ehsan , How are you?
I just released your post from spam quarantine.
What you write is surprising me, as a user cannot "erase" photos of another user (even the owner of a claimed business can't). Please read: Add, remove, or share photos and videos. A photo can be simply reported as inappropriate and, after verification, can be flagged as inappropriate. In this case the photo will be visible (to you only) on your profile.
Another case is that a business can be closed. In this case the photo remain on your profile, related to an "unknown place".
What happened to me was exactly this. A business listing was edited as closed, and then a new business was added with the same name. Weird, I know, but it happens. For this reason I wrote an idea: "My suggestion is that Local Guides (being Local experts) can be prompted for a fact checking, for confirming that a place where they contributed with photos and reviews is Closed, or has been modified (e.g. Name change, or different category)"
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04-22-2019 01:52 PM
Hi @ErmesT
thank you for your reply.
Last year I uploaded some photos at this place.
The first photo of this place was more than 2 million views.
But a user has erased the photos I've added!
Of course, my photos have not been erased and my profile is there. But I no longer receive any new views. Because there are new photos in this place instead of my photos. Photos added last night. And it's strange that they also uploaded these pictures for another place!
This means uploading a photo for 2 different locations!
This user has deleted my photos from this place because it has a lot of views! How did it do that ?! I do not know!
I only know that I no longer see my previous photos in this place!
I even tried to add a photo again, but I still do not see previous photos.
Thank you for your reply. And I'm sorry for the behavior of such some Google local guides.
04-22-2019 02:07 PM
As I said before, only the account that uploaded the photos can remove them. Or Google, of course, but usually a photo, if not adhere to the policies, is simply flagged as private.
Tagging @GeorgesHR for checking your issue
Explore Accessible Life in Google Earth - The program is now Public for Everyone to contribute
Read before posting: Need Help? - Help Us to Help You | A Reflection on "Original Content" - What if this Photo ... is Yours?
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04-22-2019 02:19 PM
thank you @ErmesT
I hope @GeorgesHR has time for my problem.
Of course not a big problem. But these upheavals are unfortunate.
04-22-2019 02:28 PM
There are not small or big issues @ehsan . As I said, a photo cannot be removed by another account. There are other person that can access your account, or your devices? If so, I suggest you also to change your password
Explore Accessible Life in Google Earth - The program is now Public for Everyone to contribute
Read before posting: Need Help? - Help Us to Help You | A Reflection on "Original Content" - What if this Photo ... is Yours?
Join Us: #LocalGuidesCleanTheWorld | Waste Report #onGoogleMaps
Love the Planet: A Rose for the Planet | Accessible Life at Connect Live 2019
Helping People: Maps of earthquake in Italy | Mapping in Emergency area
04-22-2019 02:34 PM
Yes, I got it @ErmesT
I know someone can not erase others' photos.
But with flagging it can do it.
I just want the reason for this to be clear for others.
Do not do anything to get a better view.
04-22-2019 04:01 PM
I know @ehsan
We know each other in the community from .... End of 2016?
A time long enough in internet range. And we are both level 8, we are not tricking the game for gaining points or view
Explore Accessible Life in Google Earth - The program is now Public for Everyone to contribute
Read before posting: Need Help? - Help Us to Help You | A Reflection on "Original Content" - What if this Photo ... is Yours?
Join Us: #LocalGuidesCleanTheWorld | Waste Report #onGoogleMaps
Love the Planet: A Rose for the Planet | Accessible Life at Connect Live 2019
Helping People: Maps of earthquake in Italy | Mapping in Emergency area
04-23-2019 05:05 AM
SolutionHi @ehsan,
Thanks for reaching out and sharing this information with us.
There isn't such option for someone else to delete your photos, so @ErmesT answer was correct on this.
If the photos are wrongly uploaded to another place or the place marker itself was added to a wrong location, the best thing to do is to flag the wrongly added place and photos, and suggest the changes to better reflect the reality on Google Maps. We will look into your reports to correct the information.
Please report the wrong information by sending a feedback:
- Click the Google Maps App menu ☰
- Click Send feedback => choose Wrong information
- Follow the instructions and fill in the information as detailed as possible
- Click Submit
To report the wrong marker of the location, please Report an Error on Google Maps.