Bank of Maharashtra - The Most Accessible Bank in the World

The Bank of Maharashtra has left no stone unturned to make its main branch in Delhi NCR accessible for People with Disabilities or PwD.

  1. The main entrance to the Times Square Building where the bank is located is leveled with the Sector 30 main road.
    The large board of the bank near the gate is also helpful for the visually impaired to locate the bank entrance from far off.

  1. The 2-wheeler parking is accessible as well.

  1. Parking slots are reserved for the differently-abled.

  1. The ramp that leads to the main floor of the bank is located immediately beside the reserved parking.


5. The entrance to the building premises is leveled-off to ease the movement of a wheelchair.

  1. There is also a sticker on the floor to indicate the visually impaired where to stand for security and temperature checks.
    Here is the view of the same place from the inside.

  1. The entrance to the Bank of Maharashtra is accessible with leveled flooring.

  1. Immediately to the right is the Bank ATM which is also accessible.

  1. The ATM is voice-enabled and has a 3.5 mm audio jack. I could operate the menu to check balance and withdraw cash all using a voice-operated menu.


10. One of the counters is reserved for the differently-abled and a large and clear poster indicates this.

  1. Lockers for the differently-abled called Divyang are also available.

  1. The waiting area and the way to the bank managerтАЩs cabin are also accessible, though photos are not permitted.

  2. An employee of the bank is blind, though they denied taking a photo within the bank premises.

  3. The bank also deploys a large display system with an attached audio speaker and loud bell to call turns when a token number becomes available.

  4. The bank provides a Braille manual and it has to be requested from the head branch in Bhikaji Kama.


These 15 features prove that the Bank of Maharashtra in Delhi NCR is the most accessible bank in the world.

I am glad that I am an account holder of this bank for 30 years now.

Have you come across a bank or any other place that has as many features? IтАЩd be glad to know about experiences.

Until ThenтАж Happy Guiding :blush:

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рдлрд╛рд░рдЪ рдЫрд╛рди @TusharSuradkar !

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рдПрдХ рдЖрдард╡рдг рдЬрд╛рдЧреА рдХреЗрд▓реНрдпрд╛рдмрджреНрджрд▓ рдзрдиреНрдпрд╡рд╛рдж!! :smiling_face: :+1:t2: :ok_hand:t3:

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рдлрд╛рд░ рд╕рд╣рдордд рдЖрд╣реЗ @AjitThite

рдШрд░рд╛рдкрд╛рд╕реВрди рдЗрддрдХреНрдпрд╛ рджреВрд░рд╡рд░ рдкрд░рдХреНрдпрд╛ рдард┐рдХрд╛рдгреА рдмрдБрдХ рдСрдл рдорд╣рд╛рд░рд╛рд╖реНрдЯреНрд░ рдорд▓рд╛ рдЖрдкреБрд▓рдХреАрдЪреА рдЖрдгрд┐ рдЖрдкрд▓реЗрдкрдгрд╛рдЪреА рдЬрд╛рдгреАрд╡ рдХрд░реВрди рджреЗрддреЗ.

рддреБрдЭреЗ рдХрд┐рддреА рд╡рд░реНрд╖рд╛рдВрдкрд╛рд╕реВрди рдЦрд╛рддреЗ рдЖрд╣реЗ рдмрдБрдХреЗрдд?

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Thanks @TusharSuradkar for sharing this article.

Your experienced eye has caught all the accessibility features of the Bank. Kudos to you!

This type of facility is badly needed in all the banks/ post office and government offices in India.

Just keep going with more such posts.

Waiting for more from you.

Stay safe and happy!

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The bank has organised really great accessibility features for specially abled people. Thanks @TusharSuradkar for sharing this post with us.

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@TusharSuradkar

Thanks for sharing it awesome if everyone bank follow such foot steps it will help so many disabled people. Thanks for sharing beautiful photoтАж

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рдирдорд╕реНрдХрд╛рд░тАж

** @TusharSuradkar **

рдЦреВрдк рдЫрд╛рди рд╡рд╛рдЯрд▓реЗ рдкреЛрд╕реНрдЯ рд╡ рдЕрдЬрд┐рдд рджрд╛рджрд╛ рдЪреА рдХрдореЗрдВрдЯ рд╡рд╛рдЪреВрдитАж

рдЫрд╛рдирдЪ рдорд╛рдВрдбрдгреАтАж

рд╢реЗрдЕрд░ рдХреЗрд▓реНрдпрд╛ рдмрджреНрджрд▓ рдзрдиреНрдпрд╡рд╛рджтАж

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You have spent solid hours capturing all the signboards; not only that, I am sure that you might not have missed anyтАж

A lot of accessibility features & descriptions - thanks for sharing, @TusharSuradkar

Best wishes

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Amazing accessibility post @TusharSuradkar da. In India such type of bank is needed, so that everyone can get proper facility.

Last picture is most valuable and I havenot seen this facility in banks of my area,

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Hi @KalyanPal

Do you mean the Braille manual?

The government has made it mandatory for every bank to maintain a Braille manual for its customers.

But most banks would not keep a copy in every branch.

They just maintain one copy for the entire district and smaller branches keep pointing to higher branches to access the manual until one reaches the zonal office where it is difficult to get access to it easily.

The next time you are in a bank, please check if they have a Braille manual and let me know how easy was it to access and photograph it.

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Great care has been taken for our own people. We should be proud to have such a nice building. I think nowhere this type of building is available. What an imagination. How much detailing has been done. Great job done

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Indeed @Reallylucky

We should reach out to business owners and the government and insist on including such features at their place.

I am with Pritish on this.

But, do I want you to keep going? :smirk: No, because you have to spare some time to play with us.

I like the cover photo too, Tushar. I was dying so badly to see what it will look like in full from outside and with the road leading there.

I donтАЩt feel disappointed because I know you will still get it.

Is this really the most Accessible bank in the world?

Does this bank have a drive through? :wink:

@TusharSuradkar

Every other person has said said things I want to say especially that you did a great job.

How are the Bankers especially the customer care officers and the Tellers?

Many of them here in Nigeria are very hostileтАжis it like that there?

Are there refreshments for people? Sweets for kids? And at least water for adults?

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The bank doesnтАЩt have a drive-through yet @Ewaade_3A since this concept is foreign in India.

They do not serve snacks but do offer tea and water on visits.

The bank employees have a cold attitude towards itтАЩs customers and most of the time they want to simply avoid any engagement. They are so notorious in behavior that these bank employees are often the subject of comedy TV shows.

Watch this 8 minute video from a standup comedian Saloni. You wonтАЩt understand Hindi but will enjoy every bit of it. May be try turning ON language captions. There are English terms used throughout, and this video will show the attitude of the bank employees in a satirical fashion.

https://youtu.be/cPk3TwpJFhM

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:rofl: :grinning:

I have a Hindi teacher. She will translate for me.

I laughing already.

So, while they have put all features in place, they are inaccessible to customers.

Oftentimes, if I go to an establishment and experience such, I just feel like they are underpaid. Everyone properly paid has a good disposition towards the paying customer who inadvertently pay their salaries.

This cold disposition generally is a huge turnoff for me. @TusharSuradkar

Thanks for taking time to satisfy me, Tushar :blush:

A warm hug for you.

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Thank you for sharing an Amazing post about Accessibility @TusharSuradkar sir.

From this post, I learned about Voice-enable with Audio jack.

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Thank you, dear @Nagavijay

If you want to know more details about Voice ATMs, I conducted 2 meetups last year:

https://www.localguidesconnect.com/t5/General-Discussion/RECAP-Accessible-Gurugram-Episode-09-Talking-Voice-ATMs/td-p/2699323

https://www.localguidesconnect.com/t5/General-Discussion/RECAP-Accessible-Delhi-Episode-13-Talking-Voice-ATMs/td-p/2759579

Hope this will inspire you to conduct similar checks in Vijaywada too.

It is simple and you need only an earphone or a headphone.

Every ATM machine has this facility.

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Thanks for sharing

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Very very informative post on accessibility. Each and every postos of the post showing the accessibility features of the Bank of the Maharashtra. Thanks @TusharSuradkar for all the efforts.

accessibility

#AccessibilityForAll

#WheelchairAccessibility

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