09-18-2018 04:17 AM
Hellow Dear Local Guides fellows and support Team!
I have downloaded my city as offline Maps in Google Maps App, i am using Samsung J7 2016 with 7.O Android version, i was using and enjoying this amazing feature but unfortunately from few weeks i am unable to find labels of all places and roads in offline mode in default view, even when i drop a pin at any place without data connection, the red drop pin doesn't shows, have a look at screenshot for further details, when it connected to wifi or data connection labels of the places start to show, in past offline feature was working so fine in my Smartphones, i have also updated it from Google Play Store but still facing this issue, kindly help me to come out from this issue
Regards
Ata Ur Rehman
09-20-2018 08:10 AM
SolutionThe offline data does time out @Anonymous have you tried downloading it again? Maybe Places time out before Streets and Navigation do?
09-18-2018 05:44 AM
Hi @Anonymous Offline mode is really about navigation and basic elements. It does not download all of the data including places for the Maps. It will bring down some but definitely not all. You'd need a phone the size of Google for that :).
09-19-2018 11:52 AM
@PaulPavlinovich thanks to reply, before some weeks, i was able to see all places in offline mode inside my dowloaded area but i am facing this issue just from 3 weeks ago approximately
09-20-2018 08:10 AM
SolutionThe offline data does time out @Anonymous have you tried downloading it again? Maybe Places time out before Streets and Navigation do?
09-24-2018 10:38 AM - edited 09-24-2018 10:41 AM
@PaulPavlinovich thanks to guide me, offline Maps haven't expired yet but i have downloaded offline maps again so issue was resolved, i have marked your comment as Solution
Regards
Ata Ur Rehman
09-25-2018 04:38 AM
It is great that this seems to have worked @Anonymous thanks for letting me know, it'll make helping the next person easier :).