Missing timeline email of November 2018

[Brett]

For every month, I waited the timeline email in my inbox, as it's exciting to see the summary of my travels there.

However, I didn't receive anything this month, and how should I claim it back?

It's never miss since 2017, what's happened for this month?

Anyone got the timeline email of November 2018? 

I keep every timeline email, and hope I can keep this month's as well.

[Shirley · Accepted solution]

Hey @Brett:

There were other reports about this issue for November as well previously last month. I don't think it is possible to retrieve that particular email but it should be resolved for December. Your timeline information and data is still there, just no summary stats though unfortunately. You should be able to see your timeline by clicking on menu > My timeline both on mobile and desktop. Sorry about this inconvenience!

[Brett]

Hey @Shirley, thats OK then, I can only accept it.

I know I can review everything in Timeline, but you know a summary of your monthly activities is different. 😃

[Brett]

I received the timeline email for November finally !

[sonnyNg]

Hi @Brett,

That is great to hear! Thanks for the patience.

Much appreciated from @Shirley handy advice!