12-12-2017 06:17 PM
Hola @Briggs, ya está optimizado el proceso de validación de alta de nuevos lugares, ahora podrás aportar sin inconvenientes siempre y cuando cumpla con las reglas que existen.
Aqui puedes leer sobre su corrección.
@Rodrigo_P, muchas gracias por un excelente post, donde compartes muy buenos consejos para todos los Local Guides 👏👍🙂
saludos Farid.
12-12-2017 09:11 PM
I think one thing to point out is to verify acceptable spellings for English names compared to Cantonese/Chinese. I am sure this applies to other languages as well.
I've fixed locations in Hong Kong because they were just misspelled. Like Sai Wan Ho was written in Cantonese phonetics even though buildings and maps have the Sai Wan Ho spelling.
12-13-2017 12:21 AM
Thanks @GusMoreira that you acknowledged it.
We know the moderation system isn't perfect. The four examples illustrated there reached a pending status, and for some reason they were all not applied in time despite how obvious it was. But I have attempted those four edits once again, and two of them have been approved and two of them once again reached the pending status.
I can vouch and witness for a massive improvement in the algorithm, so I'm glad and probably won't be talking about incorrect edits for a while, unless they require Googler intervention. Everything seems okay now.
12-13-2017 08:23 AM - edited 12-13-2017 11:42 AM
I have a problem (kinda)
There was a KFC restaurant in a Shopping Mall, on the second floor. It is closed and looks like that now:
But on the first flour on the opposite side of the Shopping Mall opens a new KFC restaurant, entrance from the street, looks like that:
Completely different places.
But when I try to add a new POI with photos of a new interior, the system keeps merging my contributions with an old place!
Can you help me?
12-13-2017 06:27 PM - edited 12-13-2017 06:28 PM
@RonneBD wrote:
Thanks for the post you made
I think categories should be changed or updated, because there are too many categories absent in categories list. I think there should be a other option to enter new category name.
As in Bangladesh there is no Gas Station and those are known as filling station.
Medicine Shop is known known as Pharmacy.
Hi @RonneBD,
Thank you for your feedback . Category names will depend on the country you are in and the language you have set on your Google Maps.
For example, "Pharmacy" may appear as "Drug Store" or appear as "Chemist".
The team is aware that the list not fully complete and that there are some cultural nuances that should be taken into account. It's in the roadmap of the team to make improvements on this front. Stay tuned!
12-13-2017 06:34 PM
thanks for sharing. i already use the same method. it's just a shame that most edits and business creations are being rejected right away only to find out couple days later that the business you were trying to add were created
12-13-2017 06:46 PM
@YK1001 wrote:
Thank you very much for the clarification, @Rodrigo_P!
Is the Attributes section specific to GMB dashboard also?
From time to time, I find address having Chinese words un-translated while using Maps in English. Do you have further advice for us, so that we can help to avoid this from happening?
For Example:
https://goo.gl/maps/g28Rj1WM1fm
Address when viewed in English Maps: Ap Lei Chau, 鴨脷洲大街49-55號(6號舖)
Address when viewed in Traditioanl Chinese Maps: 鴨脷洲鴨脷洲大街49-55號(6號舖)
When we encounter POIs like this, should we wait for Maps to fix the translation in the backend by itself, or we should edit the address in English directly?
Hi @YK1001,
Thank you for your inputs. Yes, the attributes section it's specific to the GMB dashboard.
Regarding the translation issue , I will escalate it to the team so that they can take a look and see if it's a broader issue so that a fix can be implemented . Please note that this may take some time so I ask you for your patience.
Thank you for flagging this and for helping us make a better Google Maps for everyone.
12-13-2017 07:26 PM
@Rodrigo_P wrote:
@RonneBD wrote:
Thanks for the post you made
I think categories should be changed or updated, because there are too many categories absent in categories list. I think there should be a other option to enter new category name.
As in Bangladesh there is no Gas Station and those are known as filling station.
Medicine Shop is known known as Pharmacy.
Hi @RonneBD,
Thank you for your feedback . Category names will depend on the country you are in and the language you have set on your Google Maps.
For example, "Pharmacy" may appear as "Drug Store" or appear as "Chemist".
The team is aware that the list not fully complete and that there are some cultural nuances that should be taken into account. It's in the roadmap of the team to make improvements on this front. Stay tuned!
Hi @Rodrigo_P regarding categories, may we use this KB as reference?
https://support.google.com/business/answer/3038177/?hl=en#categories
From here you can find this useful spreadsheet:
https://docs.google.com/spreadsheets/d/10QhWFmHYhZI7FL7cQZUqkDkRbexPVthEIfp8iibhA3s/edit?usp=sharing
Sometimes, to select the right category, I change language, so I can find the correct category.
12-13-2017 07:34 PM
@Budisoft wrote:
Hi @Rodrigo_P,
Thank you for your information.
Some business add categories in display name like ***** hotel, **** store, **** restaurant.
In the name field, Do we fill it like in display name (name + category) or just name?
Regards
Budi
Hi @Budisoft,
You should always fill the business’ real-world name, as used consistently on it's storefront, website, stationery, and as known to customers. Don't include service information, unless this information is part of its real world representation or this information is needed to identify a department within a business . Service information is best represented by categories.
Eligible examples : Apple Store, Palace Hotel, Hard Rock Cafe
Non Eligible examples : IKEA store, Grand Hyatt San Francisco Hotel, KFC Restaurant,
Hope it helps clarifying.
Thank you
12-13-2017 07:43 PM
Hi @YerlanB,
The best way to proceed in this case it's to mark the previous POI as "moved" by using the "suggest an edit" feature that you will find on the place sheet. Then you will we prompted to add the new address of the business so that the information it's correctly updated.
Thank you,