04-05-2018 06:25 AM
Hi @AnitaAO,
I apologize for my words.
Yes you've to be worried about Waldo one but need not to be worried about point system.
Please tell me which phone you're using?
04-05-2018 07:00 AM
@AnitaAO That's a common error usually might happen if an app update is interrupted while installing. There are many video solutions on YouTube for this issue, and almost all point to the same method. I am just embedding here. Try this, see if it helps. This is not my video, just sharing a video I found on YouTube.