Hey @SimmoUK ,
Thanks for taking the time to report this! We will have a look.
Hey @SimmoUK ,
Thanks for taking the time to report this! We will have a look.
@Bobiisha Hello, could you check my case as well please? I cant make any new reviews for a month already, nothing appears
Hey @el_escorpion ,
Thanks for reaching out!
We will review your account as well. I kindly ask you to be patient as this can take some time. However, have in mind that reviews that do not violate our policies will be live again, once our investigation is over.
But new reviews will be possible to be made as well? Cause right now even 5star reviews do not appear, either already made or new ones…
Hey @el_escorpion ,
Yes, it should be possible to write new reviews as well. If the problem continues after we announce that it has been solved, feel free to reach out again.
Would it be possible to get an update on this issue? It is affecting a lot of people. It would be highly appreciated if we could know when a solution is expected.
Thanks
Morten
Hey @MortenCopenhagen ,
We will make sure to update this thread accordingly, once we have any news. As you know this kind of investigations can take tame and we highly appreciate everyone’s patience and cooperation on this matter.
Hi @Bobiisha ! I’m now fully up to date on published reviews - thank you!!! If I have problems with future reviews I’ll update the thread again. Have a great day!
Hi @Bobiisha
May you please check my account?
in previous days many of my reviews were hidden after this issue, but since today all my reviews are made private! While I always follow the guidelines hardly.
Sure, @Amiran ! Thank you for taking the time to reach out. As I mentioned previously in this thread, once our investigation comes to an end, all reviews that don’t violate our policies, we will be live again.
Hey @SimmoUK ,
Thanks for the update, happy to hear that! Of course, feel free to reach out if you notice your reviews are being marked as private again.
Hello my friends!
All my troubles fix, my reviews published and people can follow My profile!
So If You like follow My profile to see My photos.
Thanks
Hey @Masha63 ,
Thank you for confirming your reviews were published. I will merge your post to the Known issue: Unpublished reviews and photos on Google Maps thread, in order to keep Connect organized.
Always after write a new review, post photos, answer questions on Maps, I used to receive the feedback thanking me for my contribution and showing the points I’ve earned due this.
But recently I’m not receiving this feedback and points for all my contributions. After a new review for example, no feedback is given and I don’t see my score growing in order to take me to the next level as Local Guide.
What can be happening?
Dobrý den @Bobiisha
Už velmi dlouho se nezobrazují moje recenze,
můžete mi zjistit,
kde je problém?
já zase jedu do lázní a budu objevovat nová místa, jsem postižený,
sice mě google mapy baví, ale jestli je tato práce k ničemu, tak budu dělat raději něco jiného,
pohyb a navštěvování nových míst dělám v rámci rehabilitace
ale zdržování s novým místem bez užitku nemá smysl
Здравствуйте. Вы ставите много отзывов 1 звезда, при этом пишете только 2 слова: Не хорошо. Но не объясняете, почему не хорошо, с какой проблемой вы столкнулись, что было плохо и так далее. Вы должны обоснованно указывать владельцам бизнеса на их ошибки, а не троллить их плохими оценками.
Hi @Karel-Mika ,
Thanks for reaching out to us!
I am sorry to hear that you are experiencing this. Please have in mind that we are working hard to solve the issue and once our investigation is over, all of the reviews that don’t violate our policies will be live again. Thank you for your patience and understanding.
Hi @Bobiisha Yesterday, thanks to your help, my 50th first review was published! Today I checked and I’m down to 49 again. I’ve done nothing in the interim. Any ideas what could cause this? Thanks again, David
My two reviews that had been hidden are now visible. Thank you to those that contributed to the resolution and supporting the Guides during the resolution efforts.
Hello,
I am a local guide in Québec City.
My two latest reviews (5-stars for Mercier Beton Sciage Forage, and 5-stars Déménagement Le Clan Panneton) are not visible when I go to https://maps.google.com/, but I can see the two reviews in my contributions in my account.
My review of Mercier Beton Sciage Forage (5 stars, awesome service)
https://goo.gl/maps/fCmTtF3UduyjXM5v9
My review of Déménagement Le Clan Panneton (5 stars, awesome service)
https://goo.gl/maps/GLKkLLDrd82KZGgy8
Déménagement Le Clan Panneton contacted me to ask me why I removed my 5-star review. I told them that I did not know. I think that they did an awesome job last week moving all of our things.
If you guys can check these two reviews.