Salve … credo che mi cancellerò presto dall’essere una Local Guide … non capisco e non parlo l’inglese e non potendo cambiare la lingua base in
italiano non ho intenzione di farmi venire ogni volta mal di testa ed usare google traslate …
Very good idea.
Thanks so much for your answers and help in finding the solution, especially some useful links and tools to solve the things I asked.
It’s true that I never had any intention of violating the rules such as the guidelines or things that included a ban on showing something inappropriate. With the information you provide, I can also learn about what things need attention and are sensitive when broadcast.
Yes, I will study this and what needs to be corrected. I hope by correcting the hidden text will automatically meet the specified requirements, or still should I make an appeal and ask directly about it?
Once again thanks so much for your attention and reply.
@KlaudiyaG
Thanks for the reply. I also filled out the “appeal” form as suggested to try and get the reviews unhidden.
I just received this email:
Hello,
Thank you for contacting Google support. We can’t approve your appeal as your reviews violate our Maps User Content policies.
This removal is permanent. It will not affect other services associated with your Google account, however, you are no longer able to participate in the Local Guides program and receive related benefits.
If you have any further questions please consult the Local Guides Help Center.
Thanks,
Google support
This seems a bit odd, since I haven’t been removed from the Local Guides program as far as I can tell. I can’t for the life of me figure out what about my reviews remotely violate any policies.
This is a bit ridiculous, and frankly is insulting. I spend a lot of time writing reviews as part of the community and as a Google user (and customer), and I feel like I’ve wasted my time doing so.
2 Likes
Podle mě Google přehnal nastavení antispamu na recenze v google mapách,
moje recenze se nezobrazují, nevím proč,
asi jim přiipadá jako spam když napíšu “moc krásná historická budova”
ale že je v google mapách neskutečně mnoho prázdných recenzí,
to nevadí
dále jim asi nevadí,
když je krásná budova a před budovou je s tím nesouvisející postava jako hlavní záběr z té fotografie
já když jako turista tu budovu hledám,
tak mě nezajímá nějaký obrovský cizí obličej
Dear, I’m a local guide in Brazil with more than 350 reviews, I’ve always liked to contribute wherever I go, but I’m having problems: no more reviews appear to others. I’ve reviewed the last 50 reviews and none appear to anyone. When testing another google account, it usually appears in moments, mine has 3-6 month reviews that don’t appear.
I would like to know why my reviews don’t appear ANYWHERE ELSE? I found out by chance, I went to do an oil change service and got a discount if I reviews the place, I did the review (even because I was a great service provider), but the review does not appear for the establishment or for any other user, I did the test with anonymous guide, by my wife’s and by my father’s, they don’t all appear.
I found it strange, I went to maps and was researching the last 6 months of evaluation and found out that EVERYONE, only appears to me, with another user or anonymous guide or to the owner, does not appear.
How to proceed to solve?
Example to check a location that I rated and doesn’t show up: https://goo.gl/maps/8nvAkPNqMG7JR45z8
See below, says I have 298 reviews, and I have more than 350.
My profile: https://www.google.com/maps/contrib/100961378258387832705
6 Likes
Když se přestanou zobrazovat Vaše recenze na google mapách,
upozorní Vás google na chybu?
kvůli které se přestali vaše reccenze zobrazovat
nebo máte smůlu a nemáte šanci zjistit
kde jste udělali chybu?
2 Likes
No sulution? =(
Yes, Google unfortunately does not give us any notification when contributions get hidden.
I can confirm from your public profile that you have added 1010 reviews and none of them are public.
Google has automatic filters that hide your reviews so only you can see them. This can happen when some of your reviews violate the guidelines, including:
Prohibited and Restricted Content
Format Specific Criteria (See under Text Reviews and Captions)
Read about typical review guideline violations here.
If a lot or all your reviews are made private you could try the appeals form found here.
Currently, your issue might not be your fault. Read: Known issue: Unpublished reviews and photos on Google Maps. And, please make a reply there and request your account also be investigated.
Best of luck
Morten
1 Like
In my personal case, so sorry but I’ll not write reviews anymore. It’s more: from today I’ll start erasing all of my contributions.
Sorry. But, no more patience and no more absurd censuring. It’s not acceptable. And working for free, terrible.
It’s clear that it is not an issue. It’s Google’s decision and it will be no changing about it.
I’ll appreciate if someone helps me ceasing to be Local Guide.
Best regards.
2 Likes
Když smažu všechny svoje recenze,
které jsem postupně přidával k vlastním fotkám,
protože jsem tam opravdu byl,
pomůže mi to s tím zviditelněním nových recenzí?,
že by se mi odblokovali recenze a mohl bych psát nové
až do doby když se zase něco nebude google líbit?
Když smažu všechny svoje recenze, protože se mi nezobrazují žádné a nevím proč,
které jsem postupně přidával k vlastním fotkám,
protože jsem tam opravdu byl,
pomůže mi to s tím zviditelněním nových recenzí?,
že by se mi odblokovali recenze a mohl bych psát nové
až do doby když se zase něco nebude google líbit?
1 Like
Please note that I have merged your posts with the same content. It is not necessary to write a new post, as you already reported the issue and, as already highlighted by @MortenCopenhagen , there is a know issue about reviews. For a deepest check I am tagging @DeniGu .
If you haven’t already, please drop a note on the mentioned post, for the team to check your account
2 Likes
Hi @Karel-Mika ,
Thanks for flagging this.
I’ll forward your case to the responsible team to investigate. In the meantime, I’ll merge your post to the known issue thread about unpublished contributions, to keep the conversation in one place.
Thanks for the tag @ErmesT , and thank you and @MortenCopenhagen for jumping in to help!
3 Likes
Hi @trevizang ,
Thanks for reaching out.
We have a known issue thread about unpublished contributions where I’ll merge your post, to keep Connect organized. I’ll also let the responsible team know about your case, so they can investigate.
Thank you.
1 Like
Ok, I’ll be waiting.
1 Like
Many many thanks Dear
1 Like
My reviews are not posting. None of them are visible to the public. I posted this thread in the Maps Community, but the problem has yet to be solved.
When linking to my profile, other users are met with “this user hasn’t written any reviews yet or has chosen not to display them” or a lock symbol and a message that my profile is restricted.
The following are solutions that have already been attempted and other general info:
- Turn “Restricted Profile” off - it was suggested to turn off the setting titled “Restricted Profile,” but I do not have this option. I only have “show contributions on your public profile,” which has already been turned on.
- A user asked me to share a screenshot of my “Profile & Privacy” settings, but I have no such settings - only “Personal Content.”
- I submitted an appeal to Google and they told me that there are no penalties against my account.
- At a random point, some of my reviews began to show views, but that quickly went away.
2 Likes
We saw a similar case recently. Let me tag @DeniGu for you to take a look.
I read the thread and was pleased to see the expert linked to one of my posts, but he was not aware of the current issue that might be affecting you too.
Cheers
Morten
2 Likes