UPDATED: Known issue: Unpublished reviews and photos on Google Maps

Hi @Karolina_Pe

Google is not offering support on such issues. You did the right thing to post here.

Google has automatic filters that hide your reviews so only you can see them. This can happen when some of your reviews violate the guidelines, including:
Prohibited and Restricted Content
Format Specific Criteria (See under Text Reviews and Captions)

Read about typical review guideline violations here.

If a lot or all your reviews are made private you could try the appeals form found here.

If you are on a Desktop use this link to Count your hidden contributions. From a mobile device use this link.

If you need to identify which of your reviews are hidden please see this useful tip by my friend @C_T.

Currently, your issue might not be your fault. Read: Known issue: Unpublished reviews and photos on Google Maps. And, please make a reply there and request your account also be investigated.

Best of luck
Morten

2 Likes

Hi,

I have similar issue. I’ve been trying to publish 1 single opinion (not a fake one, a positive one, with no prohibited content in my understanding) since 3 days now. It is still not visible publicly. I made it even much shorter and simpler than the original. I would really love to have this opinion published as the real estate agency I gave the opinion for really deserves this. Is there any chance somebody might check if there’s anything wrong with either the opinion or my account in general?

Thank you!

Best,

Karolina

8 Likes

Thanks @MortenCopenhagen ! That is really helpful.

1 Like

I’m always happy to help, @Karolina_Pe .

Feel free to as more questions.

Cheers

Morten

2 Likes

Hello,

It’s not about how many review s it have given but it is asking to give first review of a place with zero reviews.

7 Likes

Hello sir/madam

I never posted wrong images and messages in the map . Simply i can’t understand ur msg mentioned as thread? …

What can i do soo mam

Did i do anything wrong …

Please suggest me to do right thing

6 Likes

Google nezobrazuje moje recenze na mapách Mapy Google

ale teď mi přišel email od google, že mám na recenzích 250 lajků

4 Likes

Do you earn something out of maps ??? Just curious

2 Likes

z mapy google nemám žádný zisk, jsem invalidní důchodce a mím zájmem je focení a cestování, takže to dělám že mě to baví.

I share some reviews and photos about places with my friends, most of them can read and see all photos I shared, but another friend could not see the review, she opens the link I shared on her iPhone and automatically the review opened by Safari but what she found only photos uploaded no review at all.

I suggest she open directly by google maps or google browser the result some review appears on the screen with photos and some still photo only no text at all.

Another suggestion is upgrading the software and google maps. She did it but still, some reviews cannot be read.

On contrary, I have the same problem as her.

Is there anyone here who has a better solution? In the photo that’s all I got after clicking the link.

1 Like

@Anthony_Bachtiar

I can confirm from your public profile that you have added 763 reviews and only 632 of them are public.

Google has automatic filters that hide your reviews so only you can see them. This can happen when some of your reviews violate the guidelines, including:
Prohibited and Restricted Content
Format Specific Criteria (See under Text Reviews and Captions)

Read about typical review guideline violations here.

If a lot or all your reviews are made private you could try the appeals form found here.

If you are on a Desktop use this link to Count your hidden contributions. From a mobile device use this link.

If you need to identify which of your reviews are hidden please see this useful tip by my friend @C_T.

Currently, your issue might not be your fault. Read: Known issue: Unpublished reviews and photos on Google Maps. And, please make a reply there and request your account also be investigated.

Best of luck
Morten

1 Like

I’m having the same problem. 31 of my reviews are currently being hidden, and a handful of photos. Can anything be done about this?

1 Like

Ok thank you …

Thank you and happy birthday to you too …

@KlaudiyaG, @Ivi_Ge, @MashaPS, @DeniGu, @AngieYC, @InaS, @TsekoV, @LilyanaZ, @BorrisS, @Giu_DiB, and @Bobiisha.

I’m having the same problem. 31 of my reviews are currently being hidden, and a handful of photos. Can anything be done about this?

1 Like

Na google jsem před několika dny podal žádost o prošetření,

proč nemám vidět žádné recenze

a zatím se nic neděje,

asi toho mají moc

Hi @mrtorbert ,

Thank you for reaching out.

I’m definitely sorry for the inconvenience here. As mentioned before the team is aware of this bug and is working very hard to find a solution. We ask for the patience of the community during these times and we hope to have a fix in for you soon!

No I do not except that they happen to post things that I post and I feel it’s important to let the community know what kind of business is going on location if it’s like they say . Because lot’s of times I’m disappointed if it’s not what is averitize . I earn badges sounds crazy but it’s fun . Challenging. No they have not deleted my photos.

Salve … credo che mi cancellerò presto dall’essere una Local Guide … non capisco e non parlo l’inglese e non potendo cambiare la lingua bese in “italiano” non ho intenzione di farmi venire ogni volta mal di testa ed usare google traslate …

Salve … credo che mi cancellerò presto dall’essere una Local Guide … non capisco e non parlo l’inglese e non potendo cambiare la lingua bese in “italiano” non ho intenzione di farmi venire ogni volta mal di testa ed usare google traslate …