Reviews appear in random date order? By relevance?

Google Maps tips & tricks
1

I normally contribute fairly detailed reviews and photos to restaurants and cafes. In the last few weeks the reviews appear in random order so mine would only appear if sorting by “newest”.

On what criteria are reviews displayed by default? Relevance?

If so, can you please give some tips on how to improve the relevance of my reviews?

Here’re a couple of my reviews as examples:

BangPop - https://www.google.com/maps/contrib/109257803431808485686/place/ChIJ3xtWEWhd1moRsNeW8ER5MGM/@-37.8241967,144.9491613,16z/data=!3m1!4b1!4m6!1m5!8m4!1e1!2s109257803431808485686!3m1!1e1?hl=en-AU
Tipsy Village - https://www.google.com/maps/contrib/109257803431808485686/place/ChIJhzvd3ilp1moRE3IgDfWbQrk/@-37.832974,144.9527286,16z/data=!4m6!1m5!8m4!1e1!2s109257803431808485686!3m1!1e1?hl=en-AU

Thanks very much in advance,
JL

3 Likes
2

Hi @JL7

Yes, reviews in Google Maps appear by default prioritizing the most relevant, as you can see from the screenshot here below.

Screenshot_20220227-132934.png
Screenshot_20220227-132934.png1440×1459 189 KB

The relevance is detected by the AI by finding keywords (e.g. for a restaurant: name of dishes) so including them could help your reviews to become more relevant. A list of keywords for the place shared in my example are visible in the top of my screenshot.

From the help page of Google Maps, please read: Tips for contributing high quality reviews & photos

3

Thanks very much @ErmesT

1 Like
4

Hi @JL7 ,

Thank you for reaching out! I think @ErmesT have provided a great answer to your question and I will mark it as a solution.

I am also moving it to our How-tos topic label to keep Connect organized. For more details about topics on Connect, you can review this article - What are Connect topics?

1 Like
5

Hi @JL7

Let me add that the order of reviews depend on who you are. You will normally see your own review at the top no matter how old it is. Then reviews posted in your language will follow.

So you can’t really conclude anything about the order shown to other users from looking at the order you see.

Cheers

Morten