Missing Roads
I have checked all instructions, emailed Google, submitted feedback, marked the locations multiple times on app and desktop. How do we get roads added that are missing in South carolina, USA?
9 Likes
Hi @Kathrynr
Towns, roads and squares are elements of the Map Layer. Local Guides cannot edit that layer. Only Google Maps team can.
What we can do, for helping the team, is to report an error on Google Maps, through the “send a feedback”, like apparently you did several times.
The approval process depends of the possibility to verify the information. Is the road visible on satellite view?. On my case, they added the missing road in less than 24 hours
For more details you can read: Report an error on the map
4 Likes
Dear @Kathrynr ,
There are two different edits done with roads. First is adding a road that is worthy of being shown on the maps while the second is correcting a wrong information about an existing road. To learn more about how to go about these task, kindly check this News Update.
In the meantime, it is more advisable to perform either the addition or the report right on the spot you are working on.
Please, don’t be discouraged as adding places on the maps is now more stringent to avoid fake edits.
Keep guiding!
2 Likes
Thank you, I am frustrated as I have checked with the city to ensure the maps were submitted with the GIS system, they show on Waze (google partner), Here.com and submitted the requests over 8 times each for three different roads. I even have uploaded street sign pictures from the app. I get the thank you for submitting email and then it never changes-
Yes the roads would be seen on the satellite view, and are traveled with about 50 visitors daily. Any further ideas are welcome!
Thanks!
1 Like
Why would a solution be marked on this topic, since it really has no solution?