Problem in writing Reviews on Google Maps by Android phone.

KashifMisidia · May 13, 2019, 7:23am

Hi @VasT ,

And I m still facing the issue of jumping cursor.

LeeBee-SA · May 13, 2019, 7:53am

Hi there @VasT

Thanks for getting back to us.

I’ve got the Huawei P20, Android version 8.1.0 according to my phone specs.

Sgupton · May 13, 2019, 8:16am

Hi @VasT ,

I am still having the problem on 2 devices:

Samsung Galaxy Tab S2 (SM-T815Y) running Android 7.0 (baseband T815YDVU2CRC1)
Samsung Galaxy J7 Prime (SM-G610Y) running Android 7.0 (baseband G610YZTU2BRJ3)

Thanks, Simon

Bren-frm-SA · May 13, 2019, 11:21pm

Hi VasT

I haven’t had a chance to check if its resolved on my phone a Huawei P20 Lite with Android 8.0, I should be able to test later on during daylight and will double check for play store updates just, will gladly send an update.

@LeeBee-SA what are the odds that you should have a P20 as well, lol

LeeBee-SA · May 14, 2019, 11:37am

Hey there @VasT

Just wanted to let you know it’s still happening with my phone today

Hahaha @Bren-frm-SA well would ya look at that? Great mind and all that.

curreir · May 14, 2019, 3:24pm

Please, is anybody working on this problem? Writing reviews is a torture now…

Bren-frm-SA · May 15, 2019, 4:02am

Hi VasT

Wish I could give you good news but I still have the same issue, was thinking of installing Google maps go directions to see if it might be an alternate solution, but I don’t know if you can write reviews etc. on that app.

MicheleMarques · May 15, 2019, 10:38am

I have this same problem. It used to work, but for the last two versions of maps had this problem.

MicheleMarques · May 15, 2019, 12:08pm

i have this problem even when I don’t stop writing.

DhawalShah · May 16, 2019, 11:45am

Hii today again I am facing g the same issue…

Cursor comes to starting point of it’s own.

Pls rectify this problem

Regards!

Dhanasekaran_Muthu · May 17, 2019, 5:31pm

Yes. I am also having the similar Problem with my Nokia 6.1 Android Phone. I Though it is unique in Nokia as my previous phones were OK.

Now I understood that the issue is not with my phone.

I use Google Indic Keyboard .

If I happen to type longer reviews it is very difficult as the work is duplicated or corrupted with absurd meaning if I do not notice.

I open Google Translate App, type the message there, copy and paste it to appropriate place in Google Maps.

I have an alternative option. Simply ignore instant post of review.

Come home to work on Desktop

Dhanasekaran_Muthu · May 17, 2019, 5:41pm

Most of us have this problem of jumping cursor to the initial position!

Till the issue is totally resolved I am using the Google Translate App or Text file to type the message copy & paste it to review field in Google Maps - alternatively I make it in Desktop.

curreir · May 21, 2019, 10:35pm

Thank you very much for the copy and paste idea, it never had occurred to me!

I am waiting to see, how long will it take to get an answer from the Google help people.

Besides here, I have wrote about this issue in the Google Maps Help forum.

LeeBee-SA · May 21, 2019, 10:44pm

Hi friends

Just to update you the jumping cursor is also still happening on my side to date.

FlightRisk · May 22, 2019, 2:12am

Same issue with the jumping cursor. If I had to guess, I would say that when it autosave, it does not position the text to the bottom. Makes it almost impossible to write a review. Samsung S7, android 8.0.0, maps 10.16.1

Mr_Prach · May 23, 2019, 6:18am

@KashifMisidia thank you for sharing the post. I am also feeling the same problems but not in Google map, it is on the Connect Live post.

curreir · May 26, 2019, 11:39pm

Update:

I found out another solution to our problem, suggested by an anonymous user in the Google Maps Forum. It is simple and effective :

As soon as the issue presents itself, type a random character and continue with the rest of your review before this character. I tried it and it works.

Cesarion · May 28, 2019, 3:55pm

I’ve been experiencing a very annoying issue, when I’m writing a review the cursor goes back to the first character all the time, some times every 2 or 3 words I type it goes back to that spot, that’s really annoying specially when doing a detailed review. I wrote to Google a couple times but so far no answer or solution. Anybody experiencing the same issue or knows how to fix it? Thank you for any help, Greetings to all!!

AdriansyahPutera · May 28, 2019, 4:29pm

Hi @Cesarion , do you have the same issue on your mobile and desktop version? Currently I’m not having this issue, but I used to experience the same problem for several times. First time I had the issue on my mobile (but no problem on my desktop), I just cleared the GM caches and restarted the GM app. It worked. But the second time I had the same problem this method didn’t fix the problem until I updated the Gboard app. I suggest you try the both method, clear the cache - update the Gboard and GM app - restart the GM app. Let’s see if that works.

By the way, about 4 days ago I had the typing issue when I needed to edit category of a place, but without doing anything now it’s fixed by itself.

MortenCopenhagen · May 28, 2019, 8:11pm

On all three platforms I often experience that the cursor jumps unwantedly to the end of the line when I try to insert a word in the middle of the name of a pin. I then have to move the cursor back to the middle of the line where I want the next letter. And this I need to do for each and every character. It is a pain.