Am sure you have also noticed how that I have merged all your posts together here. Please keep us informed with more details on this.
Hopefully it will be resolved. Please cheer up.
Happy guiding
Cheers
Hello @CapitalSkyEye and @DGR
Iâm.sure you have noticed how that your posts have been merged he. Just to keep the discussions together.
Please make sure to keep us informed with anymore details regarding this.
Happy guiding
Cheers
Please note that this is.a general problem. We have escalated the issue to the team concerned. Hopefully it will be resolved soonest.
Also to inform you that all posts regarding ar emerged here. Just to keep the discussions together and the forum tidy.
Happy guiding
Cheers
I recently level upped to 7 local guide, but now I have some bug it shows that Iâm still on 6.
Please help me to solve this.
5 Likes
Hello @Voller
Please confirm in your account history settings that you have Auto-delete set to off.
Thatâs one of the reasons you could lose points. Check that settings to be sure and please reply soonest.
Cheers
1 Like
@SholalB
My Auto delete is off.
Thanks @SholaIB
Most of my points have now been reinstated. Will wait to see if everything comes back.
Edit-Oops, said too soon-again reduced!!
Hello @Voller
Thank you for confirming that the Auto-Delete is off.Therefore itâs a general issue. Itâs not particular to you,alone. We have other local guides who have this same issue.
We have a thread of posts for this in particular. Iâll endeavour to forward your case as well and merge your post in to the main thread. Please be patient while the team works out what the issue really is.
Happy guiding
Cheers
Itâs a miracle!!!
This morning when I logged in I found that my missing points had been returned. No questions asked. It was a total of 1,854 points. The perpetrator did not even claim the $50,000 reward being offered for their safe return.
Where were these points? No one knows. Perhaps they went on a short vacation together, out for a walk and got lost, or stopped at the store to pick up milk and got distracted.
Anyway⌠everyone is back home and where they belong. You can bet these points and I will have a long talk about wandering off in the future.
If the points stay put this issue is potentially resolved.
@SholaIB @LukeG455 @Amiran @GOPINATH_143 @waza28 @Voller @Sajimj @DGR @vicfebo
1 Like
Hello @Sajimj
Not too worry. Please keep monitoring and give us feedback here.
@Voller please feel free to go through the different replies here.
@Amiran any updates?
Cheers
1 Like
Thank you @CapitalSkyEye
Looking forward to get positive updates as the team are working. Please kindly tag me on the replies.
Iâll like give feedback to them of the updates here. Thank you
Cheers
1 Like
Hi @SholaIB Thanks for tagging.
I didnât check the status since yesterday but now, I see those reduced number of Answers and their points recovered. It seems the issue is resolved. Letâs wait for observations from other users.
Yessss!, I also just recovered the points!! Excellent!! Thank you very much everyone for the help, finally we have succeeded. I donât know what will have happened.
Greetings!
Hello everyone,
We are writing to inform you that the temporary loss of points has been fixed. You should now see the correct number of points in your account.
Thank you for your patience and understanding.
Thank you @InaS
Very kind of you to help us out. Hopefully everyone is satisfied though no feedback is coming from most of them.
Happy guiding
Cheers
1 Like
My points did not come back - still about 4k points lost
Update: my points are back right now thus everything is fine at the moment.
Hello,
Yesterday evening I have realized that I have lost about 6700 points! None of my contributions are deleted, marked as private or do violate the policies. Today I configured âKeep my activities until I delete itâ (donât know the exact wording right now) but I am afraid my point are lost. Can Google do something about it? I have taken my valuable time to contribute senseful comments about the places I have been. I really would be disappointed if I had to accept a loss of nearly 7000 points.
Thank you
Marco
I lost some points
and when i add new locations, the badge points do not update
Points were returned from that issue and thank you. But the problem has now returned, months later. In the last days, 20-30 âAnswersâ have been removed and my points have dropped accordingly. None of my other contribution counts have decreased, only Answers. Whatâs going on?
And I confirmed, my Maps setting auto-delete is not enabled.