Hey everyone,
This might sound a bit odd, but I need some help with the technical side of Google Reviews. I’ve posted reviews for a couple of locations I’ve visited, but when I checked days later, the reviews weren’t showing on the business’s location page. However, they still appear on my personal profile. This issue has occurred with two different locations. No matter how many times I try to resubmit the review, it doesn’t appear publicly on the location’s page. Does anyone know why this might be happening, how to avoid it in the future, and what steps I can take to ensure my reviews are visible?
Thanks in advance for your help!
5 Likes
Hi
Your issue goes beyond a couple of reviews. In your public profile only 164 reviews can be found, and I believe you uploaded a total of 195. So actually 31 of your reviews were taken down by the spam filter.
Try reading Common Review Violations
And
Hidden Reviews? Read this.
I also noticed that you might not be aware of the guideline re duplicate and similar photos. Check this link.
The spam filter is far from perfect. It can take down perfect and authentic reviews while leaving up a ton of fake reviews.
Please take a critical look at your reviews with the guidelines in mind. Fix what you can. If nit successful there is a firm to request a manual check for wrongfully hidden contributions.
2 Likes
@MortenCopenhagen Thanks for the detailed explanation. I understand that the spam filter might’ve flagged some of my reviews, but it’s really hard for me to figure out which ones exactly were affected.
Could you please guide me on how I can identify the reviews that were taken down or marked as spam?
I need a little clarity on how to proceed step-by-step.
Thanks again!
@SharmaJii unfortunately Google doesn’t provide us with any tools, but have a look here: How I discovered that I had hidden reviews & media