My comments are deleted and other cannot view my comments我的評論被刪除

The comments I leave for the shop has shown “be deleted” when I want to view my comments without signing in my accounts, which means when other people wants to see my comment, it will show the comment has been deleted and they are unable to see my comment. I check the google and I’m really sure that I follow all the rules and I posted the comments because I want to post, it’s not because of the shop or others tell me to post. I post the comment all because of myself, and I don’t know why Google delete my comment. However, I can still see my comment in my contribution part, just cannot see them in public (others absolutely cannot see). I really hope Google can solve this problem in order to protect the comment and those who really write the comment from deep of their heart. I hope Google can check their mechanism of checking whether the comments are good or bad or repeated. Thank you

我在一個商家上留下了我的評論,當我登入我自己的帳戶時,我可以看到我留下的評論,在我的貢獻處亦是。但當我把我的帳號登出或是其他人想要看我的評論時,Google卻顯示「這則評論已被刪除」。我非常確定我遵守所有Google的規範,而且那也是我第一次為那個商家留下評論,並不具備任何洗評論的要素。我並沒有很了解為何Google要刪出我們這些發自內心寫出的評論,而不是其他真正洗評論的人。我希望Google可以重新審視你們的審查機制,為所有要真心寫評論的人一個公開的地方。

最後,希望Google可以告訴我該如何讓大家看到我的Google評論!

Last, I want to know the way that I can let others to see my comments on Google Map!

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Hi @emilychang0810

This is a known Corona-related issue. Please take a look at Temporary product changes in Google Maps and No need to panic about the sudden loss of points if you are interested in the details. Unfortunately, there is nothing you can do except to be patient.

Hopefully, things will return to normal very soon.

Cheers

Morten

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Hi @emilychang0810

Please read: UPDATED: Temporary product changes in Google Maps . Here below one excerpt:

During the unprecedented COVID-19 situation, we are taking steps to protect the health of our team members and reduce the need for people to come into our offices. As a result, there will be temporary limitations and delays in how you can contribute on Google Maps as we prioritize critical services**.

According to the last update "new ratings, reviews and photos are being published on Google Maps.

Since our last update, we have been working to restore the ability for people to contribute to Maps. This functionality will be made gradually available in a limited number of countries and categories"

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Hii @emilychang0810

This is little problem because this time worldwide effective by covid-19 .This problem faced by many lg’s so don’t worry after some time this problem will be fixed.

2 Likes

@MortenCopenhagen Thanks for your reply~~~

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@Ishwarlalsain Thanks for your reply~~~

1 Like

@ErmesT Thank you very much for your reply~~