2022
UPDATE: May 18, 2020 at 9am PT
We’re happy to share that reviews and photos are being published on Google Maps for all countries. Additionally, the ability to ask and answer questions has been enabled for many businesses and we expect it to expand over the coming weeks.
Thank you once again to all of you in the Local Guides community for your continued patience and positivity throughout this process. We know many of you continue to ask about new ways to help your local communities - please stay tuned as we will have more to share in the weeks ahead.
UPDATE: April 9, 2020 at 6am PT
Starting today, some of you may notice your new ratings, reviews and photos are being published on Google Maps. Since our last update, we have been working to restore the ability for people to contribute to Maps. This functionality will be made gradually available in a limited number of countries and categories.
We greatly appreciate the patience and positivity from our entire community, and we hope you all continue to stay healthy and safe. As we have more updates to share, we will post them here.
During the unprecedented COVID-19 situation, we are taking steps to protect the health of our team members and reduce the need for people to come into our offices. As a result, there will be temporary limitations and delays in how you can contribute on Google Maps as we prioritize critical services.
To make sure content on Google Maps is helpful, accurate and reliable for our users, we use a combination of people (operators and analysts) and technology (automated detection systems) to help us moderate contributed content.
We wanted to share an update on changes you may notice in Google Maps. After you submit a contribution on Maps, such as a review, photo or edit, you may get a message that your contribution will be delayed. This temporary change means that your contribution may not appear publicly on Google Maps. However, you will still be able to see all of your contributions on your profile page.
It’s also important to note that regardless of whether your contribution shows up on Google Maps at this time, you'll still get the same number of Local Guide points. And of course, all contributions should adhere to Maps User Contributed Content Policy.
Finally, teams across Google are working on ways to help businesses and we are exploring new ways we can empower Local Guides to do the same. Stay tuned here on Connect to learn more on how Local Guides can help.
These are temporary product changes and we are doing our best to remove this delay as soon as possible. Thank you to our entire Local Guide community for your patience. We’ll be sure to provide further updates to you all here on Connect.
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