Most of my reviews not showing publicly

Hello Moderators,

I have near 700 google map reviews with all quality content and original.

However, only 240 reviews get published, and even under cutting down the review amounts.

with 2 screenshots demo:

https://photos.app.goo.gl/3VHTArTaCsFwkBvT6

Besides, I also have more than 60 first-reviews in the specific location from google map too, and get cutting to be 25 in some days too.

6 Likes

Hello Moderators,

I have uploaded near 40,000 photos, however, not all of them are listed in the Google Map, only near 30,000, may I know how can I see back the photo that do not display publicly in Google Map, as a sort of the album that I can still see myself?

all photos are original from me and my family members.

1 Like

Hi @LakshmiLi

if the photos or review do not adhere to Maps User Contributed Content Policy can be flagged as “private”, that means visible only to you, on your profile, under the “photos” tab.

For more information: Add, remove, or share photos and videos

In addition, please note that I have merged your two post, because they are related to the same principle

1 Like

Hi Moderator Ermest,

Can you help also my another question about Googlke Map Review?

Hi @LakshmiLi

as I already wrote, I have merged the two post, because the reply is the same.

In the future, if you want to address your question to a specific person, please use the @ symbol to “tag” him, so to send a notification to the mentioned person

Hello, @FelipePK @GeorgesHR @PaulPavlinovich

As I read from the similar-case past post:

https://www.localguidesconnect.com/t5/General-Discussion/All-reviews-not-showing-publicly/m-p/941833#M266049

I have an urgent case that still cannot solve:

https://www.localguidesconnect.com/t5/General-Discussion/Most-of-my-reviews-not-showing-publicly/m-p/1282939#M285112

I can make sure there is adhered to Google Map Policy, where all of my reviews get suddenly to be visible to me only since last 3 weeks, however, still some of the reviews get the Google countings be read by some people, just those reviews also is invisible publicly aka only visible to me.

How can I make all of them be to publicly visible?

Honestly, our family have 3 Google Map, one get excellent performance with always no problem, my husband one get the same problem as mine too. He has more than 300 original reviews and get cutting to be 150 reviews now also since last weeks.

1 Like

Hi @LakshmiLi ,

I wanted to let you know that I’ve merged your posts because they’re similar.

Could you please inform when you noticed that your reviews are missing?

Hello @FelipePK

In around 3-4 weeks ago, i found my reviews were missed.

my account: [Redacted]

also my husband account too: [Redacted]

both were started from around 3-4 weeks ago to get missed of the reviews.

Hi @LakshmiLi ,

I have redacted your personal contact details from the post. You might not know but we do not encourage Local Guides to share private information publicly on Connect in order to protect yours and other users’ privacy and safety.

I will escalate this matter to our relevant team. However, I’m not able to give you a time frame for the investigation. You’re patience will be appreciated in this matter.

1 Like

I have same issue !

Have a look .

Beside this ,my first review of new place are decreasing ,the more i review the more it decreases .

Can anybody explain about this issue ?

Thank you in advance.

@FelipePK @ErmesT

Hi @Trkatel ,

Thanks for reaching out.

Could you please tell us when more or less you have noticed it?

1 Like

Hi @FelipePK yes i have noticed .

Hi @Trkatel ,

I actually asked you when you noticed that your reviews were missing? For example: 1 week ago, 2 weeks, a month, etc.

The same problem is happening to me.
My reviews are not appearing publicly.
Yesterday they all appeared, but today they are private.
I didn’t do anything to violate the rules, and I’m evaluating companies that are really good, but it’s frustrating to see that the reviews don’t go public.

I have a similar issue - though it’s not widespread. I was telling a friend about a review I posted a week ago and shared the review with him. He was not able to see the review. I then shared it with 2 others and had the same problem. So I deleted the review and re-posted just in case there was a glitch. Same issue. I also posted 20+ pictures related to this review. I am a Level 8 Local Guide with over 400 reviews and over 4,000 photos posted. I looked at a family member’s account and she sees only 395 reviews for me when I have 405.

This entire incident seems suspect to me. There are 7 5-star reviews showing and my 1-star review is hidden. Something smells here (well it does literally smell there) - I thought Google Maps was supposed to be un-biased reviews that objectively portray real people’s real experiences. Only 5-star reviews for this location is unrealistic as I’ve been there and spoken to many people about it!

Here’s the hidden review: https://goo.gl/maps/qssEgybRTT6gWgp6A

Google map listing note approval

Hello @sanjee ,

I am not sure if you need assistance. Can you be more precise? I also wanted to let you know that you can write in your native language if that makes you feel more comfortable, since on each page of Connect there is the Translate button.

Please be aware that if your issue is not related to this thread you can use the search function because maybe someone else already asked the same question and received an answer before. Otherwise you can open a new discussion, making sure you add as much details as possible.

Hi @Bobiisha

Thank you for your help with getting my reviews to show public.

I am being patient. It has been almost 2 1/2 months since the first request.

You did confirm that the Google Teams work on this is still in process when I checked with you after more than a month had passed.

Now at almost 2 1/2 months, would you be willing to check if the work on this is still in process?

Maybe something fell off the table, so I don’t want to be so patient that I don’t reach out and ask you to just ensure we are heading to the solution.

Thank you again for your help!

Natural1