Hi @KatyaL ,
As @BWB very clearly stated, this is not an issue with versions, browsers or equipment. It is a problem with the maps application (not version dependent). Y’all need to read the feedback coming from everyone stating the same issue that exists on about everything that connects to the Internet. If the engineers can’t figure this out because it is working for them, they need to add detailed logging to the two options to see why it isn’t saving the data back to the database.