Hi, I recently found this thread and I am experiencing the same issue. It is summarized here (Sudden drop in points and review counts, but still public and visible) Briefly, a few weeks ago I had a significant drop in both points and review counts in my profile overnight. Since then no matter what I do (new reviews, new photos), the review counts are not going up. In addition I do not have hidden or private reviews that may account for this “punishment”. After reading this thread it seems it is a glitch on google maps end. Can any of the google moderators here (such as @DeniGu, @AngieYC) please help me out or escalate the issue? Many thanks in advance!!! This is my profile Trachemysta