Known issue: Reward mentioned in this month’s newsletter

Happy Friday eve.
Just a question since I’m feeling curious…

Did anyone else get an email like this today? I attached a screenshot of it below and it says “You’ve earned a reward! Scroll down to claim it!” I scrolled down but I don’t see any rewards. I did see a notice to contribute more to get limited time badges so I wonder if that is what the reward part of the email was referring to. :slightly_smiling_face:

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Please see

https://www.localguidesconnect.com/t5/General-Discussion/Reward-from-community-newsletter/td-p/2969732

Cheers

Morten

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Thanks @MortenCopenhagen You are truly speedy and always so helpful with your answers. :slightly_smiling_face:

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Just scrolling down a bit the page sometimes can give you an answer, @AZ_2021 . Faster and less “time consuming” than writing a post.

To keep Connect organised I am merging your post in the one already shared by @MortenCopenhagen

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Hi, I am Local guide level 7 in Lahore Pakistan. I also received the email local guide newsletter said “You’ve earned a reward! Scroll down to claim it! But I scrolled down they said in next two months my badges will automatically will be upgraded. Hurrah! Thank you Local guide for you kind support and upgradation.

Unlock these limited-edition badges

![Shabbier_LahorePK_0-1624603988250.png|787x526](upload://e2w2its3nZgNwhIlRhYggzkS928.png)

Over the next two months, all of your badges–existing or new–will automatically be upgraded to these limited-edition badges

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@damnwrite The reward is the new special badges folks - there is nothing else. An announcement post will be made soon in the mean time you can read about the badges https://www.localguidesconnect.com/t5/Announcements/Introducing-new-limited-edition-badges-you-can-unlock-over-the/ba-p/2967605

Paul

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@user_not_found The reward is the new special badges folks - there is nothing else. An announcement post will be made soon in the mean time you can read about the badges https://www.localguidesconnect.com/t5/Announcements/Introducing-new-limited-edition-badges-you-can-unlock-over-the/ba-p/2967605

Paul

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i got reward mail,

that said scroll down, then claim reward.

but i cant find any section to claim reward.

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That doesn’t make sense to me because you don’t have to claim the badges. Also, if the badges are a reward, what are they a reward for? Plus, the moderator above said “This is a known issue and an update will be posted shortly.”

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Hi @Zivel ,

Thanks for reaching out to us!

Would you mind sharing a screenshot so I can assist further?

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@Bobiisha

here is my mail screenshots,

in korean, first bluetext box say i got reward, and claim that.

badge is reward???

or i missing somethig?

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Hello,

at the top of the last email I received from Local Guides there is a blue rectangle saying I’ve received a prize and to scroll down to claim it. Problem is, when I scroll down there is nothing else mentioning said prize. So… How do I claim it?

Thanks :slightly_smiling_face:

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@Bauda

Please see https://www.localguidesconnect.com/t5/General-Discussion/Reward-from-community-newsletter/td-p/2969732

Cheers

Morten

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Thanks @MortenCopenhagen for sharing the link already.

@Bauda , there are a few similar post already about this subject.

To keep Connect organized, I am merging your post in there

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Hi @user_not_found and everyone. We are aware that this month’s email newsletter included a note at the top of the email that referenced a reward in the body of the email. This was an error and we apologize for any confusion it may have caused. You can read more about this in this thread. In the meantime, I will be merging this thread into the known issue thread to help keep Connect organized. Thank you for understanding.

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Hi @ThibaultR and all. We are aware that this month’s email newsletter included a note at the top of the email that referenced a reward in the body of the email. This was an error and we apologize for any confusion it may have caused. You can read more about this in this thread. In the meantime, I will be merging this thread into the known issue thread to help keep Connect organized. Thank you for understanding.

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Hi @damnwrite and everyone on this thread. We are aware that this month’s email newsletter included a note at the top of the email that referenced a reward in the body of the email. This was an error and we apologize for any confusion it may have caused. You can read more about this in this thread. In the meantime, I will be merging this thread into the known issue thread to help keep Connect organized. Thank you for understanding.

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@HallieM Thanks for clarifying this. This confused most of us.

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Bonjour,

Je suppose que tout les local Guides ont reçu ce mail ?

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Hi @Zivel ,

Thank you for reaching out. We are aware that this month’s email newsletter included a note at the top of the email that referenced a reward in the body of the email. This was an error and we apologize for any confusion it may have caused. You can read more about this in this thread. In the meantime, I will be merging this thread into the known issue thread to help keep Connect organized. Thank you for understanding.

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