I just got an email from Google maps to redeem my pin but i am unable to redeem.

Ap jo Google guide se email ayi hai uske link ko copy kariye ar new tab m open kariye syd ho jayega… warna iconictab main try krna …

Thanks to read my answer :smiley:

Thanks for helping me but a new problem being occurred. I also sent you this problem please check and help me in this issue?

Hello everyone,

We are sorry to hear that you are experiencing issues redeeming your reward.

Some troubleshooting tips:

  • Your unique code is case sensitive; try copy and pasting the code directly from the email invitation
  • Try using an incognito/private window or a different browser, or clearing your cache
  • Allow up to an hour to receive an order confirmation by email from our shipping partner

If you are still experiencing difficulties, please visit the FAQs page on the redemption website, and input your unique code and email address into the “Why doesn’t my redemption code work?” and submit. Our shipping partner will look into it and get back to you.

Thank you!

5 Likes

Hi, My Google Local Guide redemption is not working. It has an expiration date of 4/15/2023.

Hi @PrasadTiruvalluri ,

We are sorry to hear that you are experiencing issues redeeming your reward.

Some troubleshooting tips:

  • Your unique code is case sensitive; try copy and pasting the code directly from the email invitation
  • Try using an incognito/private window or a different browser, or clearing your cache
  • Allow up to an hour to receive an order confirmation by email from our shipping partner

If you are still experiencing difficulties, please visit the FAQs page on the redemption website, and input your unique code and email address into the “Why doesn’t my redemption code work?” and submit. Our shipping partner will look into it and get back to you.

To keep Connect organized I am going to merge your post to the thread where the discussion about this topic is lead.

Do one thing , go to FAQs as I had same problem, then go to change address details . Fill the details and wait for 1 day to get confirmation mail.

Hi, When I enter the code and email in the FAQ section as suggested by you, I get the same error.

Thanks, but that’s also not working.

some time server problem face so try after some time you will Definity redeem.

Wait for day if not mail then contact me at chandni2000c . Still time for redemption for almost 30 days , surely you will get your reward

Ok. Thank you. I’ll do that.

1 Like

Thanks. I will do that.

1 Like

Hey @InaS @iyudhi @MashaPS

@TraciC

Received an email which says i have unlocked a special reward .

To receive your limited edition Google Maps pin, click Redeem now. But when i enter the code to redeem it, i am getting an error which says Sorry, it appears there is an issue with your code.

Please Solve this problem !

Thank You…

2 Likes

Hi,

I did not do anything after submitting it last time (only once), after which I got the error messages, but now I got this mail. Does that mean the order has gone through in spite of the error?

1 Like

Hello @AnkitMaury

Please read the following discussion.

https://www.localguidesconnect.com/t5/General-Discussion/I-just-got-an-email-from-Google-maps-to-redeem-my-pin-but-i-am/td-p/3572545

Happened with me too, but your order is done…relax and please have patience and wait for your google pin

Hi @AnkitMaury ,

We are sorry to hear that you are experiencing issues redeeming your reward.

Some troubleshooting tips:

  • Your unique code is case sensitive; try copy and pasting the code directly from the email invitation
  • Try using an incognito/private window or a different browser, or clearing your cache
  • Allow up to an hour to receive an order confirmation by email from our shipping partner

If you are still experiencing difficulties, please visit the FAQs page on the redemption website, and input your unique code and email address into the “Why doesn’t my redemption code work?” and submit. Our shipping partner will look into it and get back to you.

To keep Connect organized I am going to merge your post to the thread where the discussion about this topic is lead.

1 Like

I got no code for a reward this problem has taken more than 1 year to resolve I was promised that i would be sent a new code but this still hasn’t happened

Thanks, keeping fingers crossed

Seeing this too in the US. Tried Chrome and Safari, icognito/private
There seems to be some sort of cookies/auth issue. I saw a 401 in the console and this SameSite issue in the console