How to report road closures on Maps during a crisis

Recently, we announced that we’ll be sharing a series of articles on Connect that explain some meaningful ways you can contribute as a Local Guide during an earthquake, flood, or other type of natural disaster or manmade crisis.

When a crisis occurs in your community, one of the most helpful things you can do is report a road closure on the Google Maps app to help others navigate out of danger.

Watch the video below to learn how.

https://www.youtube.com/watch?v=jObP7Dayqc0

You can add a road closure to the Google Maps app when you’re located within a crisis area. Here’s how:

On Android

  1. In the Explore tab on Maps, tap the crisis card
  2. Tap Report road closure
  3. Pinch and zoom in to find the road you want to report on
  4. Select the road by tapping and sliding your finger along the affected road
  5. When the correct area has been highlighted, tap Next on the top right of the screen
  6. You can then add details about the closure
  7. Tap Send

On iOS

  1. In the Explore tab on Maps, tap the crisis card
  2. Tap Report road closure
  3. Tap the road that is closed. A pin will appear on the map once the road is selected
  4. When the correct area has been highlighted, tap Next on the bottom right of the screen
  5. You can then add a note with more details about the closure
  6. Tap the arrow on the top right of the screen
  7. Tap Done

Alternatively, you can always report a road closure by adding a pin to the affected road, even when you don’t see the crisis marked on the map.

Please always consider your safety and the safety of others first. Your priority during a crisis should always be to get yourself and loved ones out of danger. Please do not report road closures until you are in a safe place.

Click here to read this post in Japanese.

Click here to read this post in Spanish*.*

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先週、地震、洪水、山火事などの自然災害、また人為的な災害の際にローカルガイドとして支援できることをコネクト上にて連載していくと発表しました。

このような危機的災害が発生した際に、道路の通行止めをGoogle マップ アプリに報告し、地域の人々を安全な場所に導く手助けをすることが支援の一つとしてあげられます。

道路の通行止めを報告する方法は下記の動画をご覧ください。

https://www.youtube.com/watch?v=UAKrCEMqi3Q

災害現場付近から道路の通行止めをGoogle マップ アプリに報告する方法は次のとおりです。

Android

1.画面下部の SOS アラートをタップします。

2.一時的な通行止めの報告をタップします。

3.ズームインして報告したい道路を見つけます。

4.タップして、影響を受けた道路に沿って指をスライドさせて道路を選択します

5.選択した場所が正しく表示されていたら画面右上の次へをタップします。

6.一時的な通行止めの詳細をフォームに記入してください。

7.送信をタップします。

iPhone と iPad

1.画面下部の SOS アラートをタップします。

2**.一時的な通行止めの報告**をタップします。

3.影響を受けた道路をタップするとピンが表示されます。

4.選択した場所が正しく表示されていたら画面右下の次へをタップします。

5.一時的な通行止めの詳細をフォームに記入してください。

6.画面右上にある矢印をタップします。

7.送信をタップします。

また、 SOS アラートが表示されていない場合でも、影響を受けた道路にピンを追加することによって道路の通行止めを報告をすることはできます。

災害に直面した際には、常にご自身及び大切な方々の安全確保を一番に優先し、速やかに緊急事態を回避していただくようお願いいたします。道路封鎖の報告はご自身の安全確保が確認できてから行ってください。

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La semana pasada, anunciamos que compartiremos una serie de artículos en Connect que explican algunas formas significativas en las que puedes contribuir como Local Guide durante un terremoto, inundación u otro tipo de desastre natural o crisis provocada por el hombre.

Cuando se produce una crisis en tu comunidad, una de las cosas más útiles que puedes hacer es informar el cierre de ruta en la app de Google Maps para ayudar a otros a salir del peligro.

Mira el video de abajo para aprender cómo.

https://www.youtube.com/watch?v=dFpNwfZEaPM

Puedes reportar el cierre de ruta en la app de Google Maps cuando te encuentres dentro de un área afectada. Así es cómo:

En Android

  1. En la pestaña Explorar en Maps, toca la tarjeta de crisis
  2. Toca Informar sobre un cierre de ruta
  3. Pellizca y haz zoom para encontrar la ruta que deseas reportar
  4. Selecciona la ruta tocando y deslizando el dedo por el camino afectado
  5. Cuando se haya resaltado el área correcta, toca Siguiente en la parte superior derecha de la pantalla
  6. A continuación, puedes agregar detalles sobre el cierre
  7. Toca Enviar

En iOS

  1. En la pestaña Explorar en Maps, toca la tarjeta de crisis
  2. Toca Informe de cierre de ruta
  3. Toque la ruta que está cerrada. Aparecerá un pin en el mapa una vez que se seleccione la ruta.
  4. Cuando se haya resaltado el área correcta, toca Siguiente en la parte inferior derecha de la pantalla
  5. A continuación, puedes agregar una nota con más detalles sobre el cierre
  6. Toca la flecha en la parte superior derecha de la pantalla
  7. Toca Listo

Alternativamente, siempre puedes reportar un cierre de ruta agregando un pin a la ruta afectada, incluso cuando no veas la crisis marcada en el mapa.

Por favor, siempre considera primero tu seguridad y la seguridad de los demás. Tu prioridad durante una crisis debe ser siempre salir del peligro tanto para tí como para tus seres queridos. Por favor, no reportes cierres de ruta hasta que no estés en un lugar seguro.

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@AriMar That’s a great feature of maps and this is post is well described and very helpful for all of us.

During crisis the safety of our loved ones and our safety is the main priority.

By reporting a road closure during a crisis will surely help a lot of people.

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Thank you @AriMar for providing more detailed explanation on a video, this will be helpful and easy to apply.

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Hi @AriMar

That’s great features for Google maps.

Thank you for sharing everyone.

:bangladesh::bangladesh::bangladesh:

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Hi @AriMar ,

thank you very much for sharing this informations. :+1:t2:

This will be a very helpful feature to report road closures in Google Maps. The users will have the possibility to know which roads are currently safe and the users can escape faster from the dangerous area. :grinning:

I think that the traffic jam arises when many Google Maps-users will use the same Google Maps-directions to drive out of the city where the natural disaster happens. :red_car: :minibus: :red_car:

Many greetings from Hamburg, Germany

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@AriMar This is a good update. I have seen a recent flood alert in Bangladesh and found that option to report road closure. But when I tried to try report road closure I see it is not yet open in this region. I hope the team will open this option in our area soon.

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@AriMar

Brilliant and a pretty helpful feature added to the Google Maps!

So, because of this feature, there might be less casualities in any crisis.

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Thank you for the update, @AriMar !

Really excited to see what is coming next in the series of updates about Google Maps features. I can think of how useful the road closure reporting is in states like mine that experience seasonal flooding and major hurricanes that impact evacuation routes. Hopefully, I don’t have to use this feature, but I am happy to know that I can now!

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Wow, thanks for adding this great feature and I believe everyone will find it very useful

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Hi @AriMar and thanks for this useful news!

Could you also advise us on the exact procedure to update the reopening of the road marked as closed?

Thanks,

David

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This is very essential as life has no duplicate. I love the last sentence “please do not report road closures until you are in a safe place.” Thank you so much @AriMar for sharing with us. How can it be reopened when everything calms down?

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Great @AriMar !

Antonella

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Thank you @AriMar , this is a very important step. Road closure is one of the most important information in a crisis, that in Italy we faced several times during the earthquake

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** @AriMar আপনাকে অনেক ধন্যবাদ**। এত সুন্দর একটি পোস্ট করে বুঝিয়ে বলার জন্য। বাংলাদেশে বর্তমানে ঘূর্ণিঝড় বা সাইক্লোন বা বন্যা এর নেভিগেশন দেখানো হয়। গুগলের এটি একটি ভালো উদ্যোগ।

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@AriMar

This function would bring real help to people using Google Maps:))

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Thank you @AriMar for sharing this information.

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Hay @AriMar , Many roads have been damaged due to floods in Bangladesh, but this option is not yet operational in Bangladesh. when ireport road closure I see it is not yet open in this region. so I hope you are will open this option in bangladesh.

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Thanks for sharing details @AriMar . This feature is very important for safety of everyone. Stay safe and blessed.

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