The process of verifying takes too long. I submitted two closures of business three months ago and its still pending. Meanwhile., I was led to a false business address last week and immediately reported it but going by the standards, not sure when it will be taken care of. I understand that there must be a lot of reports to go through but the amount of time taken to verify the reports is absolutely unacceptable.
Hi @mariusfunie and welcome to Connect!
Thank you so much for reaching out.
It doesn’t look like your account has been suspended, because you are currently posting from it. Have you tried to clear Cache and Cookies? If yes, please make sure that Google Maps is up to date.
However, you’ve done all of the things that I’ve mentioned above, please provide us with the following information:
- the model of your phone
- the version of your OS
And last but not least, can you let me know if you are experiencing this malfunction when you are logged in on another device/computer?
Thank you in advance for your reply!
Hi @travellite ,
I’m really sorry to hear about your experience, but please note that there are regions around the world where there simply is not enough information for some edits (feedback) to come through successfully or immediately. This is why some of them are approved faster than others. The more information you (and other LG’s) collect about a place gives your edit a better chance of getting through.
In the meantime, if you have any ideas or suggestions about how we can improve your experience with the program, please feel free to share them in the Idea Exchange board. For more information about this particular board can be found in this article called - How do I use the Idea Exchange?.
@KlaudiyaG i ce done all the things. I cleared cookies and cache, I installed the latest version of Google maps.
On computer everything looks fine, but if I add my account on other phone the map will be grey.
Phone model: OnePlus 5T
Android 9
But it doesn’t matter the phone, because if I add my account on another phone the maps have the same problem
I’ve attached a screenshot.
Thank you so much for your reply @mariusfunie !
At this moment we are unable to determine the cause of your issue. You’re the first person to report this, so thank you! I’ve added the issue to our to-do list. Our developer team will start working on this very soon and it will be fixed in the next release.
Thank you for your patience and understanding!
Hi @KlaudiyaG , The wrong address where I was led astray was in Hong Kong and the other wrong address is in Newark USA. If you are implying that major cities like these don’t have enough information coming in for the maps team to decide whether a place needs correction, I am not sure which kind of places have better inputs from users.I also would like to know how to report guides since I have found multiple bots with high guide levels in google maps.
Hi again @travellite ,
Please note that I’ve send you a private message with some instructions that will help you report the Local Guides that you think are violating our program rules accordingly.
Hi @KlaudiyaG . Any update regarding my problem? Thanks
What does one do when a location isn’t editable? https://www.google.com/maps/place/Work+Force+1,+Brooklyn,+NY+11238/@40.6726592,-73.9704759,17z/data=!3m2!4b1!5s0x89c25b09b3e22245:0xcd14fd2d409dba5!4m5!3m4!1s0x89c25b09b551a593:0xe35fcda2a05236e!8m2!3d40.6726592!4d-73.9682872?hl=en
I work for the City of New York. “Workforce1” is a branded service provided at designated Centers around NYC.
While this particular library has been used for occasional events, it IS NOT a “Work Force 1” location.
There is no option to edit this location and we have been getting reports of individuals being misdirected to this location instead of an actual Workforce1 Center.
Ideas?
Hi @madhattar ,
Unfortunately, there was an error when trying to open the link you provided. Could you please share a new link to the Google Maps location of this place?
@DeniGu Updated with the full link. Should work.
Thank you for the link, @madhattar .
Please follow the steps outlined in the article above to send feedback through the Google Maps application. Even when you don’t have the option to directly edit a place, you can send us feedback.
Thanks!
Here I share you a problem - search for ICICI Bank Pandri, Raipur search in maps will show you ICICI Bank Branch and ATM, Bank Branch Opens at 9.30 Am and closes 4.30 pm this time is correct for Branch but ATM is open for 24 hr so two-timing to be mentioned or listing should be two.
I m getting bored of giving reviews etc kindly add some more spice to make it interesting
Hello @Ashjsr ,
If you have a suggestion for a new feature you would like to see on Google Maps or Connect, I suggest posting it in the Idea Exchange.
This will give other Local Guides a chance to vote for your idea. When posting there, make sure to only include one single idea per post and to explain it as detailed as possible.
Thanks for the sharing @AriMar
Bonjour ,
Il y a dans ma région plus de 10 000 fausses fiches google maps, dans les activités serrurier,vitrier,électricien,plombier et chauffagiste. C’est la même entreprise qui utilise des noms différents et un numéro de téléphone similaire et qui profite d’une faille ou je ne sais quoi afin d’arnaquer des gens .
Lorsque je les signale j’ai la mention “non appliquée” je sais plus quoi faire je vous demande votre aide.
j’ai une liste en fichier sheets link :
https://docs.google.com/spreadsheets/d/1TuIAMyx-8buDf1WNDZazNQ3TpX6swX376ovRRF-o8TE/edit?usp=sharing
J’en appel à la communauté car il ne faut pas laisser ce genre de personne sévir !!!
Why day by day google maps is becoming so FAQ, I Had been reporting, marking the profile duplicate since a week but every time I find a mail stating its published but when I check its never done, why? If at all I get a reply from connect modrators they ask indirectly why are you so much interested in it?? If this is the attitude of ppl over here then what is the sense in correcting the google maps or why ppl need so called guides?? See screenshot there is another issue too in it, between 7th and 6th street lakshmipuram madurai tamilnadu India there is only one shop ie Rajmahal silks that has door No 47,48 but within the same place map is also showing New Original ghee sweets that has door number 227, I had been moving marker but every time ppl send FAQ mail but never do any changes why?? How can 227 and door No 47 be side by side??? Ppl dont even change even after being at those locations while correcting, why???
Hi @XavierYolland ,
Thanks for reaching out!
I just wanted to let you know, that your previous reply would be now available on Connect! : ]
As @AlexaAC kindly directed you to the regarded location for the inquiry, as I would like to apologize for your post being marked as spam. Our filters run 24/7 and they can be a little harsh at times.
You can visit this article to learn more - Why was my Connect post marked as spam?
Why my photos impact which was close to 100000 has become zero


