Half my photos dont get posted to maps?

Not sure what’s up. Noticed this past week that about one half my photos don’t even get posted to the biz. Never seen this before. I post usually two photos, crystal clear, different angles and spots of a storefront, and they do not make it into either the LATEST tab or MY PHOTOS tab. What is up???

Example of photo not making it to the business…

any ideas ?

That is strange and nit normal, @StevenBerlin

I just went over my latest 80 to 100 photos from the last month and I found one pic that has no views and does not show under the pin. Not in latest and nit in By you.

It is this image

Uploaded to https://maps.app.goo.gl/6EGmH34tBEuiKdj58

Only photos from a food delivery service (professional pics) and two images from an LG are shown. So I suspect they systematically try to suppress user pics as recently discussed. I don’t think my image is bad nor is yours.

You may need to use

https://docs.google.com/forms/d/e/1FAIpQLSdEYYLY9EUPoAy9Wj_qqsbUd8kF9g_hiR0P2GXdrSoubu57og/viewform

Morten

@MortenCopenhagen and @StevenBerlin

Today, I noticed something similar: I posted ten photos to two places and four photos to another one, all places in the same area, I visited yesterday. On both pins, where I posted ten photos, only eight show up under latest and by me. At the pin with four, all four show up. In all three cases, none got a featured position and you need to scroll down very far to find the first.

Hi @WilfriedB

Maybe some of your pics are only delayed. There was another case earlier today where all pics were delayed some hours.

But let’s keep an eye on this.

Cheers

Morten

@MortenCopenhagen I found another case posted last week (9/10). Again, 2 out of 10 are neither shown under Latest nor under By Me.

When I share the link with in private/anonymous browser session, they do show up. Whereas those four of today, show a black screen when called by anonymous, but without the text “No user media here”. This is one.

Strange, all three pins “hide” two out of ten. Seems somehow systematic …? I will follow up with it - possibly finding more within recently posted.

And yet another place: Posted on 9/11, only seven out of ten photos appear under Latest and By me.

@WilfriedB @MortenCopenhagen

This is a big problem. Almost always were all my photos posted under tge by me section. Not having many of them being posted is huge, imo. Most people do not check these tabs. They post abd see them in your total photos view, but most people don’t bother looking under latest and by you tabs.

Who knows how long this has gone on for. I might try posting single uploads for each photo at the business to see if there is a difference.

I did something I never do however and that was a test only. I deleted one photo from my uploads, screenshot it, cropped it, then reposted it. Guess what? It appeared under both latest and by me tabs. Big shrug!

@StevenBerlin

Meta data are lost by using a screenshot.

We could do the following test to determine if your account or your pics hold the problem. Email me 2 or 3 of your photos (not the screenshots) and I will try uploading them. You delete them from the places and share the Maps links to the places.

Cheers

Morten

@MortenCopenhagen sounds like a good idea, but I am awful with tech and computer stuff. I would have no clue how to send you a photo or make a link. :disappointed:

@WilfriedB I have had a similar problem for a few months related to my reviews from 2019 and earlier. many( over 200 photos) but not all are showing up as " no user photo available" see link here

I have filled out the form twice but no response from Google.

Okay, we did the test. @StevenBerlin deleted an unpublished image and emailed it to me. I was able to upload it and it is shown under the recent tab immediately.

It does not show in By you and under All pics. But we need to give it some time for that to happen.

Preliminary conclusion: the issue is linked to your account and not the photos.

Interesting and not something I have seen before.

Update

Now it shows under the All tab

Morten

@MortenCopenhagen remove it. I will try to upload it again? If that’s ok?

Done!

Morten

@MortenCopenhagen @TerryPG @WilfriedB

I added the photo again to the same biz, this time it is public and listed under BY ME category. It is also NOT marked private. Possible adding multiple photos at a time to a biz is having some affect?

@StevenBerlin That’s good, Lately I normally add 1 or 2 photos and a video and haven’t had a problem, my issue is older stuff.

Great to hear.

Morten

@TerryPG i never had a problem before adding multiple photos. This past week whenever I have added 2 or more photos, one does not take. I still have many issues however with older ones still showing the zero views, but that’s all in a different very long thread

I noticed that a lot of photos are also not published, even though they meet all the requirements. what’s wrong

@StevenBerlin

You mentioned 50% failing. Has uploading them one by one solved everything?

Cheers

Morten

And when lifting one by one, it often fails to load. It started about 4 months ago. There were no problems before.

@MortenCopenhagen

So far each upload done solo has gone public and been included in the by me and latest tabs. They are also Not private. 3 of these photos were not even listed under the business as of yesterday so I deleted them, re-uploaded them today, and they are all good.