I have a Level 6 Local Guide email address. Recently when I have posted a review, Google Maps defaults to my gmail account which is NOT a Local Guide email address.
Google Maps does not allow me to post a review using my Level 6 Local Guide email address.
How do I get Google Maps to default to my Level 6 Local Guide email address?
Hi @johnbrennan
Can you provide some more detail?
Do you mean that, when you are logged in Google Maps with the account associated to your Local Guide profile, you are not able to add any review?
Or the issue is just related to one single place?
Have you already tried the following?
Thank you @ErmesT for your reply.
Whenever I am logged in Google Maps, I am able to review, but NOT with the account associated to my Level 6 Local Guide profile.
Google Maps allows me to review using my gmail account which is NOT the account associated to my Level 6 Local Guide profile.
My gmail account has two recent reviews.
@ErmesT You asked me:
Have you already tried the following?
I did logout of my GMail account but Google Maps did not allow me to review. It gave me an error message.
Also I use my LAPTOP not my Mobile.
This is what Google Maps defaults to.
Previously, this is what Google Maps defaults to.
Hello @johnbrennan
Google Maps allows review by anybody possessing a Google account. The person need not be a local guide.
Nevertheless, I find the following different circumstances which prevent you from posting a review.
The problem was resolved after updating the phone OS & all apps.
I am able to sign into Google Maps using either account. When I go to REVIEW it defaults to my gmail account.
Hello @johnbrennan
While replying, please tag the user by starting with @
That way others will come to know to whom you are replying.
Since you are using a desktop, I suggest you try the following.
Open a new browser window in an incognito mode.
Next, open Maps and then access the place for which you wish creating a review.
Now, maps will ask you the login credentials. Use the one for the LG account.
Create the review and submit.
Presumably, that should go through.
By the way, if you are using a work account for the LG activity, my request would be to exit that and sign up the LG program afresh using your personal email id. It’s always helpful to separate business and personal activities.
Hi there @C_T ,
Thank you for your suggestion. I did everything that you suggested.
I opened a new browser window in an incognito mode.
I opened Maps and then accessed the place for which I wished to create a review.
Maps asked me for my login credentials. I used the one for the LG account.
Then I selected submit.
The result is that it gave me an ERROR Message.
.Hello @johnbrennan
Thanks for the confirmation. That step was necessary to confirm whether the cookies are interfering.
Nevertheless, you did not clarify whether the LG account is through a work email or not.
Further, do you face problems only while posting reviews? Or is the response same for photo upload or edits also?
Meanwhile, to pinpoint the exact cause of the error, there would be several steps in troubleshooting.
Hello @C_T ,
Thank you for your quick response and suggestions.
In answer to your question my LG account is NOT a work email. It is my private email.
The problem exists in all cases, posting reviews, uploading photographs, and editing.
In all cases it defaults to my gmail account, NOT my LG account.
You suggested:
In answer to these suggestions:
I never use and have never used my phone to post a review.
I have tried logging out from all google accounts & then try logging only into the LG account, but I get an ERROR Message.
I have NOT tried to create a review through another desktop.
I have tried from this desktop in Incognito Mode.
As you suggested, I would like the moderators to intervene because there may be some problem with the LG account profile.
https://www.localguidesconnect.com/t5/Help-Desk/Meet-the-Google-Moderators/ba-p/928872
Thanks for asking @johnbrennan
I am tagging @MoniV for you to check
Can you also tell us what is the error that you get when you try to login with the account associated to the Local Guides Program?
To avoid any mixup on my desktop, I have created different users, so every user is associated to only one Gmail account
Hi @johnbrennan ,
Thanks for reaching out to us and @ErmesT , thanks for tagging me.
If you have more than one Google Account, you can sign in to multiple accounts at once. That way, you can switch between accounts without signing out and back in again. Your accounts have separate settings, but in some cases, settings from your default account might apply.
Please check this helpful article: Sign in to multiple accounts at once. You can also refer to the Google Account help, if you continue having this issue.
P.S.: Please use the @ symbol in front of my name, so I can receive a notification with your answer.
My problem has NOT been solved.
How do I change my DEFAULT ACCOUNT to my LG Account.
Currently it is NOT defaulting to my LG Account.
I am still getting an Error message when I try to use my LG Account email.
How do I change it so that my LG Account email is my DEFAULT ACCOUNT (My Google Account Email?
Hi @johnbrennan ,
How to change default Google account:
Please also check the link that I have provided, there you can find steps on how to change your default account.
waiting for a feedback from @MoniV , please, for your own privacy, edit your post removing your email addresses.
This is a public forum, and we do not need to know your emails.
Press the three blue dots on your post then click on “edit”
Edit your post - Why and How To will help you, if necessary
