Access for All– Part 1: Wheelchair Accessibility ♿

Hello Local Guides! :waving_hand:

Accessibility is a topic that is close to my heart, and as Local Guides, we have the incredible power to make the world easier to navigate for millions of people. Over the next few posts, I and some of my local guides friends will be writing a series about the different types of accessibility we can map.

Today, let’s kick off Part 1 by focusing on Wheelchair Accessibility.

While many places might look modern, accessibility cannot be assumed—it must be observed and verified. Whether someone is using a wheelchair, a mobility scooter, or pushing a stroller, accurate information on Google Maps can make the difference between a great day out and a frustrating experience.

Here is a practical guide on what to look for, how to document it, and how to update Google Maps!


:magnifying_glass_tilted_left: What to Look For: The 5 Key Attributes

When you visit a place, look beyond just the front door. Google Maps allows us to tag five specific wheelchair accessibility features. Here is what they actually mean:

  • :door: Wheelchair-Accessible Entrance: The entryway needs to be level (no steps) and wide enough (about 3 feet / 1 meter). If there are steps, there must be a permanent or sturdy movable ramp. Note: Revolving doors do not count as accessible!
  • :chair: Wheelchair-Accessible Seating: Can a wheelchair user navigate the main floor easily without stairs? Look for wide aisles and standard-height tables. If a restaurant only has high-top bar tables, it is not wheelchair friendly.
  • :restroom: Wheelchair-Accessible Restroom: The restroom entrance and the stall door itself need to be wide enough (at least 1 meter). There should be no steps to reach it, and enough space inside for a wheelchair to turn around.
  • :p_button: Wheelchair-Accessible Parking: Look for designated spots near the entrance, usually marked with specific paint on the ground or clear signage.
  • :elevator: Wheelchair-Accessible Elevator: If the venue has multiple floors, there must be a working elevator that is spacious enough to comfortably fit a wheelchair.

:world_map: How to Add This Info to Google Maps

Adding this information is quick and incredibly impactful. Here are the best ways to contribute:

1. Edit the Attributes

  • Go to the place on Google Maps and select About > Edit features.
  • Scroll down to the “Accessibility” section.
  • Tap to mark Yes, No, or Not sure for the entrance, restroom, seating, parking, and elevator.

2. Write Detailed Reviews Don’t just rely on the attributes! Write your observations in your review.

  • Don’t say: “This place is accessible.” (It’s too vague!)
  • Do say: “This cafe has a smooth, step-free entrance and wide aisles, making it very wheelchair friendly. The accessible restroom is located on the ground floor.”

3. Let Your Photos Speak A picture is worth a thousand reviews. Take clear photos of:

  • Ramps and step-free entrances.
  • The layout of seating areas.
  • Designated parking spots.

:light_bulb: Pro-Tip

Did you know about the “Accessible Places” feature on Google Maps? If you go to your Maps Settings > App & display > and turn on “Emphasise accessibility info” , Google Maps will prominently display a wheelchair icon :wheelchair_symbol: right on the map next to businesses that have accessible entrances. If a place is confirmed to not have an accessible entrance, it will show a crossed-out wheelchair icon.

Sharing Some important google maps document related to Accessibility for your reference :

Accessibility in Google Maps - Android - Google Maps Help


Over to you! Do you regularly check for wheelchair accessibility when you review places? What is the most common accessibility issue you notice in your city? Let me know in the comments below! :backhand_index_pointing_down:

Stay tuned for rest of the parts, where we will dive into visual, Cognitive and hearing accessibility! @SarathUpendran @SonamW @TravellerG @Rahul001 @Gurukrishnapriya @ShreyaMusings @Nomad_Enkay @Ssiddharth2000 @curatorofmemory @SholaIB @Shalz @Ruchee2

[quote=“Manishhh, post:1, topic:518537”]

[quote=“Manishhh, post:1, topic:518537”]

[Accessibility in Google Maps - Android - Google Maps Help](Accessibility in Google Maps - Android - Google Maps Help)

**Over to you!** Do you regularly check for wheelchair accessibility when you review places? What is the most common accessibility issue you notice in your city?

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/quote]

Hey Manish,

Very nicely written post. To answer your questions mentioned above: yes I do wheelchair accessiblity check and also review it on Google maps. As it helps me help others.

Not many places have created ramps especially ATM in various locations have stairs only for a handicapped person it’s very difficult to climb and withdraw cash

Very informative post dear @Manishhh on wheelchair accessibility. All the steps are crystal clear.

@Manishhh . I was not aware of most of the stuff you have mentioned. Your post has now made me more aware. I can now make more meaningful contributions. Thanks

Thank you Santosh, glad you liked the post:)

https://www.localguidesconnect.com/t/accessibility-on-google-maps-what-it-really-means/504833/58

Hello, my dear friend @Manishhh
Very well conceived and presented post, dear…
Very informative and helpful… Part -1

As you are aware, presently in India, majorly Accessibility is focused as Wheelchair accessibility! Then, naturally, the absence of “Ramps” is the major limitation we find…

Of course, there is a gradual change happening…
It may take much more time…
Eagerly waiting to read Part 2.
Regards with gratitude
:folded_hands::bouquet:

Thank you @curatorofmemory , am glad you could learn something new , I wasn’t aware of few things too before I decided to write this post

That’s a brilliant initiative, dear @Manishhh A great way to celebrate Global Accessibility Awareness Day. I loved the way you have included these details related to wheelchair Accessibility on Maps, they are easy to understand, yet send out a powerful message.
As far as I have observed, wheelchair accessible entrances are the biggest roadblock. A place may have wheelchair accessible parking and even wheelchair accessible washrooms but if the entrance has two steps to enter the business, then it defeats the purpose.
Thanks for sharing

Thanks for tagging me. This is really a great initiative @Manishhh and yes we should make Maps more reliable by giving necessary information about the Accessibility features. I have given in my reviews whether it is completely accessible or not. Surely you can look for me in your forthcoming posts.

Before this I didn’t know about how to enable the wheelchair icon on google maps irrespective of the place. Thank you for teaching something new @Manishhh :slight_smile: