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Level 6

Place marked as closed when it's very much in business?

There's a sandwich shop near me that's marked as "Permanently Closed".

I get food from there probably once a week..... it's very much open.

 

I've submitted to have it marked as NOT permanently closed about 6 times now, and it keeps getting "not applied".


Who do I talk to about this????

27 comments

Accepted Solutions
Level 10
Solution

Re: Place marked as closed when it's very much in business?

The correct place is "mapping your world" board, but the procedure is correct.

To learn more about update status, read: https://www.localguidesconnect.com/t5/Mapping-Your-World/Why-is-my-edit-status-Pending-or-Not-Applie...

If you share the place, we can try to see if we are more lucky!

View solution in original post

Level 10
Solution

Re: Place marked as closed when it's very much in business?

The correct place is "mapping your world" board, but the procedure is correct.

To learn more about update status, read: https://www.localguidesconnect.com/t5/Mapping-Your-World/Why-is-my-edit-status-Pending-or-Not-Applie...

If you share the place, we can try to see if we are more lucky!

Level 6

Re: Place marked as closed when it's very much in business?

Here's the place!   https://www.google.com/maps/place/D'Angelo+Grilled+Sandwiches/@42.1879602,-72.6338875,17z/

 

And here's the company website with current hours/phone number/etc:

 

https://www.dangelos.com/location/165

Level 9

Re: Place marked as closed when it's very much in business?


@nate8088 wrote:

Here's the place!   https://www.google.com/maps/place/D'Angelo+Grilled+Sandwiches/@42.1879602,-72.6338875,17z/

 

And here's the company website with current hours/phone number/etc:

 

https://www.dangelos.com/location/165


@nate8088 Problem solved. Now the listing is in business

.

.

Happy Mapping 

Google Maps and Chrome Product Expert.

Always use @ before name to tag anyone on the Connect.
Level 6

Re: Place marked as closed when it's very much in business?

Still showing "Permanently Closed" for me.... is there lag time?

 

 

Level 10

Re: Place marked as closed when it's very much in business?


@nate8088 wrote:

Still showing "Permanently Closed" for me.... is there lag time?

 

 


It takes a while for the map servers to get synced up with the latest information. If it is your business then contact Google My Business.

Level 6

Re: Place marked as closed when it's very much in business?

No, not mine.   Just a place I frequent.  Would be easy if it were my business! 🙂   Thanks.

Level 8

Re: Place marked as closed when it's very much in business?

@nate8088 if all else fails just create a new listing for the place on maps! 🙂

Level 10

Re: Place marked as closed when it's very much in business?


@nate8088 wrote:

No, not mine.   Just a place I frequent.  Would be easy if it were my business! 🙂   Thanks.


@nate8088 I would suggest just check in once a while, probably after a few days / a week. One POI is not worth getting riled up over.

 

Or maybe the store is in process of setting up their GMB account too.. maybe you can ask them next time.

Level 6

Re: Place marked as closed when it's very much in business?

Thanks all for the suggestions.  I just figured I'd ask here since I'd submitted the "Mark as open" 3 or 4 times with it being "Not Applied", and also tried just creating it as a new entry at that location, which also got denied.... so I wasn't sure if I was doing something wrong.

 

Not getting riled up, just an honest question to figure out if I'd screwed up the process.  Still learning over here, and figured maybe there was a specific method I should be using that I missed.

 

Thanks for the input!