08-27-2017 01:29 AM - edited 08-27-2017 01:31 AM
hello @TraciC ,
thank you for your reply, it was really helpful.
I am also facing the same crisis.
I work in a small non profit organisation and somehow a photograph from a university's website got linked to our profile, may be because of the words, or tags being the same.
I flagged the image twice from my profile, does my organisation needs to report or call someone to get the photo removed. I am not sure how fast is the process, i think the first time i flagged it's more than a month.
Is there any other way ?
Thank you,
aishwarya
08-28-2017 10:17 AM
Hi @aishwaryateeparthi. The way I shared earlier (and what you did) is the proper way to flag a problem with incorrect contributions. Please allow the specialists time to review the case. Thank you.
09-05-2017 08:46 AM
We did the same on last week, for removing a location photo suggested & uploaded by one of our customers. But still modifications suggested by me are not reflecting. It's taking so much time. We are getting continuous feedback for the same from both internal employees and customers. so could you please let me know if there any way to connect with Google Map employees for modifications.
09-05-2017 08:58 AM - edited 09-05-2017 08:59 AM
I reported many, I mean MANY pictures since im here years ago and nothing happened.
My friend, the owned of a bar who isn't on my business, asked me how to remove all the wrong picture uploaded by a guy,
i was concerned how to answer since my city it's full of picture wrong and never fixed.
btw i flagged them all.
10-15-2017 10:38 AM
HI
Recently I have published a tour with multi-level, afterwards, I noticed that somebody has also uploaded a single PANO using Street View app. Now on the Knowledge Card, that PANO is showing as starting front view and which has very poor quality. I tried to Mark as an inappropriate flag but that will take more time to delete from Google end. The client is shouting on me now.
Kindly advice a fast forward procedure.
Thank You
Manoj
10-15-2017 10:39 AM
@TraciC wrote:
Hi @Simon_360. I've removed the links in your post as we respect everyone's privacy and ask that you do not post any personal information for Local Guides or yourself in this public forum.
If you find a review or photo that you think violates our policies, you can use the 'flag as inappropriate' icon next to the contribution. A team of specialists will then check if it violates any of our policies (https://goo.gl/dsVNTC, https://goo.gl/G87xzJ) and will take appropriate action. The review sometimes takes time as the team is careful to only remove content that violate policy.
If you've found a specific Local Guide with activity you think violates Google Maps' policies or the Local Guides program rules, let us know here in Connect (but don't share that person's information publicly) and we'll reach out to you via private message with instructions on how to share that information with the Local Guides team to share with the specialists for review. Please note that we'll never be able to share the specialists' decision as we respect everyone's privacy.
@TraciC wrote:
Hi @Simon_360. I've removed the links in your post as we respect everyone's privacy and ask that you do not post any personal information for Local Guides or yourself in this public forum.
If you find a review or photo that you think violates our policies, you can use the 'flag as inappropriate' icon next to the contribution. A team of specialists will then check if it violates any of our policies (https://goo.gl/dsVNTC, https://goo.gl/G87xzJ) and will take appropriate action. The review sometimes takes time as the team is careful to only remove content that violate policy.
If you've found a specific Local Guide with activity you think violates Google Maps' policies or the Local Guides program rules, let us know here in Connect (but don't share that person's information publicly) and we'll reach out to you via private message with instructions on how to share that information with the Local Guides team to share with the specialists for review. Please note that we'll never be able to share the specialists' decision as we respect everyone's privacy.
HI
Recently I have published a tour with multi-level, afterwards, I noticed that somebody has also uploaded a single PANO using Street View app. Now on the Knowledge Card, that PANO is showing as starting front view and which has very poor quality. I tried to Mark as an inappropriate flag but that will take more time to delete from Google end. The client is shouting on me now.
Kindly advice a fast forward procedure.
Thank You
Manoj
10-16-2017 07:01 PM
Hi Manoj, I would try to write to the uploader if u can find it on some social..
I have same problem with this BAR of my friend and I had a funny discussion leading nowhere with maps support team.
ALL the picture taken by augusto maionchi are wrong, taken who knows where, I flagged all the pictures but nothing happened.
10-16-2017 10:42 PM
@VAugustoV wrote:
Hi Manoj, I would try to write to the uploader if u can find it on some social..
I have same problem with this BAR of my friend and I had a funny discussion leading nowhere with maps support team.
ALL the picture taken by augusto maionchi are wrong, taken who knows where, I flagged all the pictures but nothing happened.
Hi VAugustoV, this will be a serious issue for all the trusted photographers. If someone will later upload a PANO then that will overwrite your existing Street View starting points from the knowledge card as well as from Mobile Map thumbnail. If the business owners are happy with that then there is no call issue. When business owner hire you for high-end photography and then somebody will ruin the images and you have no other option, you can just flag as an inappropriate.
Google should take a serious call on this issue otherwise, after few year, this kind of poor PANOs will be overloaded across Google Street View
11-16-2017 04:32 PM
Hi @TraciC,
I have a question for you, i do have the same issue with an old tour wich really should be delete.
The business that was originaly there on this location, just moved and there is now another busness inside the location.
This issue is very important for them because, this two guys have even a legal problem because the name and logo.
The one who is inside now and even has a new virtual tour, he is not longer allowed to use the old logo, name, fotos etc.
So for legal reasons this old tour has to be removed.
This are the pano fotos from february 2016. here you will find the tour.
and now my question can you maybe help me with that or tell me the best way to find a solution for that?
thank you so much in advance!
nice greetings from the alps!
Octavio
11-16-2017 05:23 PM
For the new business location to replace the one that was in place at the same address, you need to make sure the old listing has closed down. If you are replacing an old business please go to that address on Google Maps and click "Suggest an Edit" and then mark the former business as closed and choose the appropriate option why.
Once its confirmed that the business listing is closed, you will need to recreate the new business at the same address. If the new business is already claimed and you are not the owner, you can have the owners of the business that is claimed assign you as a manager to make changes for them if you are going to be handling this for them.