02-11-2019 07:44 PM - last edited on 02-20-2019 03:59 AM by sonnyNg
Hello googlers thank you for providing us to test the new AR mode.
But unfortunately I am unable to update my Google maps app on play store. Asking me to sign in even though I'm signed into my account.Also I have just updated other applications like Google pay and street view which went well.
Can you find what is the issue.
02-11-2019 08:18 PM - edited 02-11-2019 08:18 PM
Hello @ShravanJain, thank you for reaching us. I'm not sure if it's the issue with the Google Play website, or the updated version is not available yet in your country. I encourage you to try again later, and we will also look into this matter.
02-12-2019 06:32 AM
How did you updated to latest release? My play store says It's updated.
02-12-2019 06:53 AM
Hi @Anonymous,
I just wanted to let you know that the Google Map version for Android is 10.9 and you also will need to have the ARcore to use this feature.
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02-12-2019 07:36 AM
Thanks a lot my app is 10.9.2 . Just discovered that I could also join the beta program: is this required to test the new AR feature? I'm on a Google Pixel 3 so fully ARcore compatible.
02-12-2019 07:50 AM - edited 02-12-2019 07:51 AM
Hi @Anonymous ,
You wont need to install the beta version of Google Maps in order to test the new functionality.
Please keep in mind that the feature is not fully rolled out yet and it is going to be fully rolled out in the next couple of days.
On a side-note, please check if the ARCore is installed on your device.
02-12-2019 02:52 PM
Hello @ShravanJain, unfortunately only people who received the email will have the access. We apologize for the inconvenience.
02-12-2019 03:06 PM
So the people that are allowed to access these boards are not the same that were invited to the preview?
02-14-2019 11:52 AM
Still cannot update my Google maps application @Atsukot
Still asking me for authentication.
All other apps work well.
Need help
02-14-2019 11:54 AM
Even though I have not received the email ,how I am able to access this VR board !!??