07-19-2016 10:35 AM
@LuisR wrote:Hi @NalinK, you can read about that in our Help Centre: https://goo.gl/rKvdAs
In short, you'll be able to keep those files but if you are over your capacity you'll have to move them elsewhere
thank you 🙂 i will check
07-21-2016 08:06 PM - edited 07-21-2016 08:08 PM
I completed Level 4 on 7/17/16. But my Google Drive did not update to the 1TB. Note I have been a member of Local Guides for about a year. Can someone fix this for me?
07-21-2016 09:05 PM
Hi @RyanS,
Previously, the Drive benefit is delivered to you only by email It can take up to 5 weeks to arrive.
Now , the LG benefits can be check at the LG home page at HTTPS://www.google.com/local/guides/home
It will be listed under Level 4 and is normally much quicker than email.
07-22-2016 04:02 AM
Hi @RyanS
That's right. If you have signed up before July 7, 2016 (12am GMT), you can still unlock the original 1 TB offer if you reach Level 4 by July 21, 2016 (12am GMT). You can visit your Local Guides profile page to redeem your free Drive storage. If you are still facing trouble, do let me know and I can get in touch with you separately.
07-22-2016 04:11 AM
@Tito @KRShajahan You can redeem your drive storage voucher on your Local Guides profile page. If you are unable to see it, please tag me in your response so that I can get in touch with you separately to troubleshoot.
07-22-2016 04:12 AM
@GregW @Anonymous @ReviewWala Thanks for your feedback. We're always working to improve our benefits and will work to improve the experience for our most frequent contributors over time.
07-22-2016 06:39 AM - last edited on 08-09-2016 11:30 PM by TraciC
I signed up to contribute before the 7th of july and reached level 4 before the 21st of July (12AM GMT from the site).
When I went to redeem my 1TB I was given only 100GB.
Please help me to rectify this ASAP.
I have contacted [EMAILHIDDEN] with no reply.
07-22-2016 01:35 PM - edited 07-22-2016 01:41 PM
I can see that this has been an issue with several people, but I thought I had better add a topic as well, to make sure it is resolved for me too. I completed my Level 4 requirements the day before the deadline, but when I go to the redemption page through my profile, it only says I'll be receiving 100MB. I will also send out an email to local-guidesATgoogle as soon as I post this message.
07-22-2016 11:32 PM
Hello, I have been looking for help and am now trying to post here. I reached Level 4 July 19th and signed up for Local Guides back in Oct 2015. My reward was only for 100GB not the 1TB. Is there a way to have this corrected?
Thanks,
Ed
07-23-2016 01:07 AM