09-18-2016 02:32 AM
@Mahabub HasanM wrote:@BenKlein not only you almost all LG member lost average 100 point . i think they update something . already so many people post this problem they .Hope They ASAP solve this
I hope that's the case, I still haven't seen mine reappear yet. Hopefully soon, I wish they could post a known issue post so that everyone had line of sight and not to worry about it.
I'll post if I see my points come back.
until then ....
@Mahabub HasanM wrote:@BenKlein not only you almost all LG member lost average 100 point . i think they update something . already so many people post this problem they .Hope They ASAP solve this
09-18-2016 06:01 AM
my points are back in town!!! ;))
09-18-2016 07:20 AM
Awesome @CarlosDCA, many reported that their points were back. YaY!! Happy Guiding 🙂
09-19-2016 08:04 AM
I just checked my reviews and found out that at least 30 of them (probably higher) were gone, so were the points. I don't think I violate the terms and conditions. Reading the experiences that others have here, I do hope that my reviews, and points, would return as suddenly as they're gone.
09-20-2016 10:37 AM
And just now all points return. Yay!
@R10R wrote:I just checked my reviews and found out that at least 30 of them (probably higher) were gone, so were the points. I don't think I violate the terms and conditions. Reading the experiences that others have here, I do hope that my reviews, and points, would return as suddenly as they're gone.
09-20-2016 12:29 PM
same here. lost about 86 points which are all reviews. i'll keep on adding more as i still have lots more coming but those 86 ones, i took the time to actually write them. it's not just one sentence review like a lot out there.
i feel miffed by this as i actually take the time to write most if not all my reviews with enough
details
09-20-2016 12:38 PM
In most cases the points are returning in a few days... but you can write an email for explain your case, maybe they'll get a faster solution.
09-20-2016 01:25 PM
SolutionHi everyone. I just posted an update about those who may be seeing a loss of points. Please see this post which will be updated once the bug is resolved. Thank you!
09-20-2016 01:44 PM
I got most of points back two days ago but then again last night lost about 40, but seems Google is aware and are working on the issue
10-05-2016 12:57 PM
All points restored. Thanks everyone.