Wrong information Google Map route

[sinaran]

If you are looking for the address of Sinar Mutiara Cell and plan to use public transportation, Google Maps currently suggests getting off at the “Pos Pengumben” bus stop when taking TransJakarta bus number 8. However, the better option is to get off at the “Kelapa Dua Sasak” bus stop.

Based on my experience, getting off at Pos Pengumben requires walking approximately 1 km to reach Sinar Mutiara Cell. In contrast, if you get off at Kelapa Dua Sasak, the building is located right in front of the bus stop.

I kindly suggest that Google Maps revise its public transportation route information, especially for TransJakarta bus number 8, to provide more accurate and convenient directions for users.

[MortenCopenhagen]

Hi @sinaran

Welcome back to Connect after a long time.

Please send feedback in the app about this.

Data for public transportation is provided by local transportation authorities or companies. The source is mentioned under the navigation steps. You could also reach out to them.

Please share Maps links to your starting point and destination and the better stop.

[ErmesT]

Hi @sinaran
What @MortenCopenhagen said is absolutely correct.
For more detail I suggest you to read Google Maps explained: The Onion Theory - What we can / can’t edit in Google Maps

@ErmesT

A new bus stop just opened near my house. Can I add it to Google Maps? No, we can’t. The answer isn’t unmotivated, but to understand it, we need to understand what the Transit layer is.
To explain this, let’s take some keywords directly from the relevant help page: About Google Transit

@ErmesT

“With Google Transit, users can view public transportation options within Google Maps to help them plan the best routes to get where they’re going. With Google Maps’ combined schedule and route data, your transit information becomes easily accessible to millions of Google users in dozens of languages on both computer and mobile devices.”

@ErmesT

“Google Transit lets you plan trips easier for your passengers with stops, routes, schedules and fare information integrated into Google Maps.”

“When participating transit agencies share their static transit data (e.g. routes, stops, and schedules) with Google Transit, that information is integrated with Google Maps and accessible to Google users.”

[ErmesT]

In addition, @sinaran , as you are reporting an issue, I am changing the category of your topic to Google Maps tips & tricks - Local Guides Connect, where it fits better

[ALG87]

Halo, Pak @sinaran, selamat datang kembali di Connect!

Seperti yang dikatakan oleh kedua Connect Moderator di atas, kita tidak bisa mengubah pengaturan halte, karena hanya pihak yang berwenang yang dapat memberi input, dalam hal ini Transjakarta (ada juga perhentian halte lainnya di Indonesia, yang berada di bawah kewenangan perusahaan otobus dan perusahaan travel tertentu). Oleh karena itu, kita dapat memberikan saran ke pihak Transjakarta mengenai hal ini.

Saya jujur saja agak kaget karena baru kali ini menemukan kasus seperti itu, karena biasanya Google Maps hasil input dari Transjakarta termasuk akurat, termasuk dari jam kedatangan bus.

[sinaran]

Thank you for your advice. You’re right, we cannot change the existing route. I was just sharing my experience earlier about how frustrating it was to follow incorrect information. Once again, thank you for your quick response.

[ALG87]

Barangkali Mbak @NunungAfuah dapat memberikan insight mengenai kasus ini