Why aren't restaurant names changing on Google Maps?

The name of one of the most famous restaurant in the Old Dhaka area is Al Razzak Restaurant


This restaurant have 9,349 Reviews On Google Maps .
GoogleMaps Location
https://maps.app.goo.gl/eeDo3d8RqEG2wZVr8?g_st=ic

As a resident of Old Dhaka, I have been visiting Al Razzak Restaurant since I was a child and the quality of its food is very good. I have eaten at this restaurant many times.
But a few months ago, someone Changed the name of this restaurant to Al Razzak Restaurant instead of রফিক



I tried to edit several times but
The restaurant name has not changed

I’m bringing this to the attention of a Connect Moderator to take a look at it.

#BDLG #LocalGuide #Editing #Googlemaps Google Maps tips & tricks

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Hi @ Papel_Mahammud

It is very hard to change someone’s business name. So if the business is related with any of your relative or family member then ask him to contact to Google Business Profile support team and submit all the supported documents.

Hello @Papel_Mahammud
according to the listing, it is already claimed by the owner. In that case it makes perfectly sense to me that only the owner can change the name.

1 Like

Only the owner can change the name since it has been claimed by the person @Papel_Mahammud

Hi @Papel_Mahammud
This is a classic issue, and most of the time it’s caused by the business itself.
In fact the name in Bengali is correct, but adding the correct name in English may be quite difficult, for at least two reasons:

  • Actually the English Field has a Bengali text
  • In the English field the actual name is Totally different from the right one. An edit is easily accepted if there is a minor change in the name, but when the name is completely changed the edit is normally rejected, even if the edit you add in in fact the correct translation of the name in Bengali.

I was able to fix a lot of names also in claimed businesses, @WilfriedB , @IgbinedionDan , so it’s not really true that “only the business” can edit a claimed place.
As an example, this is part of a mail that I received yesterday related of a claimed business where I updated the name

However the business has the power to reject your change.

My suggestion, as you visit this place often, @Papel_Mahammud , is to show the issue directly to the business, for them to fix it

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