Hi, I’m Ridhima from India
I happened to visit a friend at a hotel in my city.
The Hotel is one of the most popular hotels of the town and is known for its ambiance, food and impeccable service.
But my friend would suggest otherwise, as his experience at the place wasn’t very satisfying. His room had cockroaches and when he complained to the management, they asked him to step outside for a few minutes so the room could be sprayed with chemicals.
When he returned to his room after an hour, the place contained a very foul odor and still had cockroaches crawling on the floor while dead ones still lying under the bed. He told me the management couldn’t help him as every other room was occupied.
I was disappointed, with not much left to do, and while deciding for a new place to stay, I wrote an unpleasant review for the hotel from my profile on google maps.
When we checked out of the hotel, the manager apologized to us for his behavior, offered a room upgrade for my friend and requested me to delete the review I posted.
This has till date been the most interesting thing I’ve done as a local guide
In the contemporary times, when only the influential people have a say and are heard, local guides program makes sure, every opinion matters.