Uploaded videos on Google Maps are not visible

I am trying to add videos to Maps and it will tell me when I approved I will get the 7 points added, but the videos never appear on my reviews. I have looked from my computer and phone and can’t find a place where I can directly upload a video to my review, only photos. On my phone it gives me the option to upload to Maps, select my location and post. I do not understand why they are not posting and I am not getting credit or showing I have added more videos. Anyone know what the problem might be or can you tell me how to directly upload them on the business/location page on Google maps?

Thanks so much,

Sherie Loverkamp

3 Likes

Hi @SherieL24

I think it’s in review process.

Sometimes it’s happen when you are trying to add video you got point but it’s take time to get updated.

Sometimes it’s not approved by Google maps team.

Please try again to post video.

@SherieL24 A few things that you need to note.

  1. Videos can be added only via the Maps app, not desktop Maps. So, you can only use your phone.

  2. Recorded videos are uploaded the same way you would upload a photo. As you have done, because you have got confirmation of the upload.

  3. To check if you have uploaded it correctly, you can go to Your Contributions under the menu and look for it. You should see it there. You may need to scroll down a little.

  4. You are right that when you see your review in a location, only photos are seen, (The last I checked). To see the videos with your review, you will need to share the review, and look at the link of the shared review. Can you try this and see if it works for you?

  5. Sometimes contributions (photos, videos and reviews) that don’t meet the Maps user contributed content policies are marked private, and are not publicly visible.

  6. Regarding the video count in your contributions, sometimes the count takes time to update because it’s a batch process. Same with points. If it hasn’t got updated, and you can see it in your contributions, then it will need a bit of time to update.

Hope this helps.

3 Likes

Hello Serielle

Videos are never binded to your recommandation - just to the place you uploaded them via

Hello Sheriel

Videos are never binded to your recommandation - just to the place you uploaded them via

Hello Sheriel

Videos are never binded to your recommandation - just to the place you uploaded them via add photo.

You can find them in your personal photos section too, where you can name them.

Cheers , Erik

…sorry for the tripple but the editor is a mess…

Hello @SherieL24 ,

Please note that @StephenAbraham 's reply was accepted as a solution as it gives the complete answer to your question.

I will also edit the heading of your post to an easier recognizable one. This way when having the same question other Local Guides will be able to find the solution easier.

Adding videos is not straightforward, however, I’ve uploaded several videos to get my next badge.

Though i get the points for uploading new videos, I’m stuck at 95 videos; by my own count i should be closer to 115.

It is frustrating and takes the fun out of contributing at all.

1 Like

That’s sounds good in theory. In real life not all videos are showing up under my contribution.

Yes, I get the points for my contribution, but the video is not there. And after years of contribution I think I know what and how to do it.

@Bogdan-AD

Hi & greetings from Nepal.

I am facing the issue of videos uploading now. At previous, it was going all sound but now it is not showing any progress status while uploading videos and neither it counts in videos contribution nor it shows point gain. So far, photos uploading are going fine.

I would really appreciate if you kindly assist with your experience.

Thanking you in advance.