Hello @Scuba_Al welcome to the Local Guides Connect community!
Can you give us some more details, what exactly they steps were, you did and on which platform you experience this issue? Do you access the place listings from desk using a Web browser or form a mobile Phone using the Google Maps app? If the latter, is it under Android or iOS and which version of the App are you using.
I just tried opening a business listing on the desktop and also the Maps app version 25.18.00 752029409 (#1068042938) under Android. On both platforms, I can click the author of a review and can see the profile.
This might apply to yourself. Can you share the link to your own profile here? Please see a description, how to do so.
Also see here: Control who finds your Google Maps contributions and ensure your profile is not restricted.