Unable to add new bank ATM in Google Maps

Hi dear all,

Today I just found a new bank ATM in my town. And tried to add the same in Google Maps through android mobile phone but the Category (ATM) is not showing during new place creation. I have updated the Maps app but still not showing the category. Then I tried to create from my Laptop and the Category appearing but the place creation is not applied mentioning “Google is not accepting edits to this location’s phone number”. It is mentioned that I have not added any phone number for the ATM; I have added Photos, timing, opening date and edited the address.

Can’t we add ATM or Banking related places in maps? Please help…

Thanks…

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Hi @BijohnAdams Please use Cashpoint option if ATM option not available. Attaching the photo. This might be helpful for you.

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Bank and ATMs are categories where a lot of restrictions are applied when it comes to creating and editing them @BijohnAdams , so I am not really surprised by that. And from information that other local guides have provided here on Connect I know that there are additional general restrictions on phone numbers in India.

But you are right that the notification you get does not really make sense. Especially since it also says ‘2 photos added’. That what exactly were those added if the POI was not created???

Perhaps you could try to add it again with only name, address and category and nothing else. That should increase the chance of getting it approved.

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Good to know about ‘Cashpoint’ @Rohan10 . When I switch my phone to English and type ATM, that now is indeed one of the options that pops up in the list.

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@JanVanHaver @BijohnAdams Google Not Accepting any new or edits in Bank POIs after this type of Scams.

https://www.thehindu.com/sci-tech/technology/a-new-bank-scam-using-google-maps-loophole/article25541414.ece

From 2018 till mid-2019 lots of that kind of scam happened in India after that Google Decided not to accept Bank POIs.

I hope that is the Answer to your question.

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@Rohan10 bhai thank you so much for your valuable suggestion…

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@JanVanHaver will try again as you mentioned. Thank you so much for the idea…

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It is very helpful @AmbrishVarshney bhai… Thanks for your valuable reply.

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@JanVanHaver Tried again with only Name, Category (Cashpoint) and Address but rejecting mentioning same reply.

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@BijohnAdams

A repeated attempt to add the ATM will not help. There is no reasons for Maps to accept an edit that has been just rejected.

On the contrary, it can give the impression that you are trying to spam Maps.

As @AmbrishVarshney said, banks and ATM are sensitive place, that in the past were object of scan attempt.

This is one of the reasons, according to the Maps Rules, for blocking Users Generated Contents for specific categories, or even for specific areas.

The bank will probably add the ATM by himself, through his GMB account

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That’s an unusual finding, @BijohnAdams
Ordinarily, the categories available in the app aren’t different than the ones in the web version of Maps.

Further, it’s sad to note that along with phone numbers, there is going to be a restriction in adding an ATM also.
I could add an ATM around two years back. Thus, constraint appears to be a recent creation.
Or, is that an effort to promote the cashless culture?

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@C_T plz see the my reply .

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@ErmesT thank you so much for your valuable reply. As @JanVanHaver suggested I just tried another time. Yes, I am agree ATM, Bank related edits are sensitive one.

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@C_T sir thank you for your concern. As @AmbrishVarshney bhai mentioned Bank related edits are sensitive cases and there are so many scams in our country.

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Thanks @AmbrishVarshney for sharing that info & the link.

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Thanks, @BijohnAdams

Candidly, I am not much worried about restrictions on a new place creation.

Better, let this activity happen through GMB.

The public sector will be unwilling to do so but there can be some other solutions.

However, after noting so many errors in place creation, I feel these constraints should have come much earlier.

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@BijohnAdams the explanation given by @AmbrishVarshney explains it… Even adding new ones seems to be simply not allowed there.

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Totally agree with you @C_T sir. Thanks for your valuable replies…

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The difference between the app and desktop version is indeed intriguing @C_T @BijohnAdams , but I think I have found the explanation.

In the desktop version of Maps, you can only choose US English from the list of languages and in that list the category is called ATM. In the app on mobile devices, however, you will have the ‘local’ English list and there the category is indeed Cashpoint.

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Yes got it, thank you so much @JanVanHaver . Looking forward for more helps and suggestions from you in future. Nice to discuss with you.

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