Title: Have Your Genuine Reviews Disappeared Too?

Hi Local Guides,
Recently I noticed that some of my genuine reviews have been removed by Google’s system. This has been frustrating since they were authentic and helpful to others.

Has this happened to you?

Were you able to get them restored?

Do you think the AI moderation system needs improvement?

Looking forward to your thoughts — let’s share experiences so we can better guide new members.

#LocalGuides reviews #Community

2 Likes

Google is a self-renewing system. We see this in today’s world. I made many suggestions to Google. This site, which Google considers a good communication tool for local guides, was a good choice.

Even reviews from Google moderators can be removed from a business page due to complaints. For years, I had been checking and learning that Google had removed my reviews from business pages. Now, removed or unpublished reviews are marked as “unpublishable.”

We need to think about the reason why Google is lagging behind. Even though it is at the forefront in this field today, I am sure that it is lagging behind. The company was acquired by Google in 2004 and converted into a web application. After certain steps, Google Maps was launched in 2005. 20 years is a good time.

I know a lot of people who have given up on local guiding. I’ve seen it here time and time again. Telling people, “If you don’t like it, don’t be a local guide,” doesn’t solve the problem.

Hello @puneet11,

Please be advised that I changed some of the tags from your topic as they were not relevant to your story. I also changed the category of your topic to “Google Maps tips and tricks”. Make sure to add tags that best describe what you are sharing. For more information, please read this topic: What are Connect tags and how to use them?.

Additionally, reviews that do not adhere to Maps user-generated content policy will be made private and are only visible to you. If you believe that your reviews/photos have been unpublished incorrectly, please fill out this form. The relevant team will look into your account and restore the contributions that follow the guidelines.