Sorry for being slow to understand this. I think I’m up to speed finally on this.
First you mentioned she was unable to make screenshots and now we have a screenshot.
To escalate this I’m maybe too ambitious but I think we need more evidence. Or dig deeper. I think it is unrealistic to expect the Googlers to investigate this without more evidence.
Is this issue isolated to your device, the Android platform or your account.
Could this issue be temporary (maybe related to other recently deleted images)?
Could it coincide with how the photo contribution list is downloaded in increments of 20 images in each batch. Are images lost “between” batches? Or can the issue be seen after/in all batches?
Which versions of the app are you and she using?
Does the problem persists after clearing the cache?
Are the number of photos listed at the top of your photo contribution list the same?
Can we construct a test to decide if the problem resides on the media server side?
Can we test if @StevenBerlin is the only LG affected by this? Who will volunteer to check other profiles?
Is the issue stable (always reproduceable)?
How frequent is the issue?
Does the number of photos added per place play a role?
Can we build an argument for how this issue is impacting many LGs substantially?
As the missing images can be found in the place pages is this issue worth the effort to try to get fixed? Or do we think Google will give priority to get it fixed considering small changes are often leading to more issues?
I don’t think we have enough evidence to get this escalated and solved.
Others can have a different opinion.