Hello Local Guides.
I wrote an important review . It was uploaded yesterday .I changed the photos and now it is gone . How long will it take for the upload pending to publish ? Or should I delete it and start again?
Hello @SuzannafromSydney,
do not delete the review!
Instead remove all photos and wait until text-only is published. After that, add a single photo and wait for publishing again.
If only a single photo or video is rejected, the entire review and all other photos will be hidden.
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Thankyou for your reply . I have deleted the images . Could you please tell me ,how long will it take to be reapproved once I add the photo . The photo is important so I will add it later
@SuzannafromSydney
Can you make your profile public?
We can help you to identify the issue to avoid it in future.
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Thank you for the feedback, @SuzannafromSydney
Usually, it only takes some seconds for photos. If it doesn’t get published within a minute or so, you may assume the filter rejected it. You can see, if there is a visible face or some text, you can remove by cropping, otherwise we don’t have any chance, should delete that photo and try a different one.
However, in the case of videos, it can take a day or more.
Since quite a while, I never attach photos to any review anymore. Instead, I post the photo separately directly to place (up to ten at once) and immediately after doing so, I watch My Contributions → Photos and wait until they appear. As I said, usually within less than a minute. For photos taken in the EU, we see immediately, if one is rejected, for other regions you can share the link into an anonymous session of the Web browser, to verify, if they are public or not.
As @shinutrk said, if you make your profile public and provide the link to us, other local guides may have a look at your published photos and possible give tips what to avoid.
You can also post a screenshot of a rejected photo here.
Note, the filter doesn’t only analyze a single photo, but takes your entire posting history in account. I recommend reading How to Get In and Out of Trouble: The Main post for hints and tips what to do and what to avoid.
2 Likes
Thankyou very much . I think it may have just been one photo . Without that one photo ,it uploaded and published in less than an hour . Thankyou so much for yr help . That particular review was something I put my heart and soul into . Thanks for taking the time to help me out yr reply solved the problem
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Thankyou for taking the time to reply . It all seems ok now . I think it was just one image that was an issue and may have been difficult for Google to process . I put my heart and soul into that particular review . Thanks for yr help ,appreciate it
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Thanks for yr help . I think I accidentally replied to the wrong person . Cheers
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You’re welcome, I am glad, you were able to publish the review!
This happened to me several times, mostly without being able to recognize the reason for the rejection. Meanwhile, I don’t spend any time on it, just delete the photo and upload a different one, if I have some in reserve. As I said above, uploading the photos directly to the listing instead of attaching to a review, makes it much easier to follow up.
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